Vu's Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Best PlaceJuice Reviews
I have never had my nails break like this before with any acrylics or dip powder. The woman who did my nails made them very uneven and because of that, they seem to be very weak and prone to breaking. I had these nails done on December 3 and they broke on December 10 and 14.
These were my natural nails with dip over the top. So now my real nails are ruined and I will need to wait for them to grow out now.
I do not live in the Midwest, so they did give my mother who lives in the area $10 because I mentioned the poor job on my nails before I left. But due to what has happened within 10 days of the service being done, I think the entire service should be refunded or given back to my mother in credit.
DONT GO HERE: This place is terrible. I have come here but never had such a horrible experience. I got here 1215 and now it's 345. I sat for 45 minutes to dry and it still isn't dry. They did it and it was another hour drying still not dry. The guy said it was just the big toes so he took polish off and said he would redo. All of them were bad. I asked for my money back and the owners were extremely rude then and said they would not give my money back. I said I can't sit for another hour. They just walked away and then instead of just giving me credit called the police. They said they would redo and I said I would not want to sit here again.
The police came and said they would not refund but they understood why I would not want to go back again. I asked my rights to protest and they told me the parameters of where I could stand should I decide to . So I may very well be out there next Saturday.
VU nails is the go to for all your nail service needs! Been a satisfied customer for many years! Highly recommend ????
My best friend and I drive 45 mins to come to Vu Nails. They are so incredibly nice and Kevin is fantastic! My nails always look amazing. We would highly recommend coming here. It’s a family owned, small business that I can get behind.
My wife Bonnie and I have been going to Vu Nails and Spa for several years now and really like their professional expertise and friendliness. The facility is very clean and the atmosphere is very relaxing! We highly recommend this five-star business to everyone!
I absolutely LOVE Vu Nails. Chau and Kevin are the best - always friendly, they provide amazing service and they are always so welcoming and friendly to all of their customers. I’ve been going there for over 10 years and cannot say enough good things about this nail salon. Highly recommend if you’ve never been!
My favorite nail salon, Chou always does a wonderful job! I definitely recommend going here!
I have been coming here since they opened and been with my tech Kevin for 20 years. He is absolutely amazing and so is his family. Would not and have not gone anywhere but here. Strongly strongly recommend.
Quick Facts About Vu's Nail & Spa
Vu's Nail & Spa place has both strengths and weaknesses based on the comments provided. Let's discuss them in detail.
One strength that stands out is the long-standing customer loyalty. Many customers have been going to Vu's Nail & Spa for several years and have built a strong relationship with their technicians. The positive reviews highlight the friendly and welcoming atmosphere created by the owners and staff, which contributes to customer satisfaction. Vu's Nail & Spa's ability to retain customers over extended periods is a testament to their quality of service and expertise.
Another strength mentioned in the comments is the professionalism and expertise of the technicians. Multiple customers praise the skill and quality of their nail services, mentioning specific technicians like Kevin and Chau. This demonstrates that Vu's Nail & Spa has skilled and experienced employees who consistently provide excellent results. Their ability to meet customer expectations and consistently deliver satisfactory outcomes showcases their expertise in the nail industry.
Cleanliness is also mentioned as a strength of Vu's Nail & Spa. The comments highlight the clean facility and relaxing atmosphere. A clean and hygienic environment is crucial in any spa or salon, as it ensures customer safety and comfort. By maintaining cleanliness and providing a relaxing ambiance, Vu's Nail & Spa creates a positive experience for their clients.
However, there are also weaknesses mentioned in the comments that need to be addressed. One recurring complaint is the poor nail job leading to weak and easily broken nails. One customer mentions that their nails broke after just a few days, which indicates a lack of durability and quality in the nail services provided. This weakness suggests that the technicians may need to improve their technique to ensure more durable and long-lasting nails.
Another weakness highlighted in a negative review is the lengthy drying time. One customer claims to have waited for up to 45 minutes for their nails to dry and still found them wet. This suggests a possible issue with the products or techniques used during the manicure. Vu's Nail & Spa should address this concern to ensure efficient and timely service for their customers.
Customer service is another area that needs improvement. One of the negative reviews mentions rude behavior from the owners, and the situation escalated to involve the police. This indicates a lack of professionalism in dealing with customer complaints. Vu's Nail & Spa should focus on improving their customer service skills and handling customer concerns in a more satisfactory manner to avoid negative experiences.
In conclusion, Vu's Nail & Spa has several strengths, such as long-standing customer loyalty, skilled technicians, and a clean and relaxing environment. However, there are also weaknesses, including issues with the durability of nail services, lengthy drying times, and poor customer service. Addressing these weaknesses will be crucial for Vu's Nail & Spa to provide consistently excellent service and maintain a positive reputation.
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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