VSL Hair Design Info
Amenities
Health & safety
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Appointment required
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Mask required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
Planning
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Appointments recommended
Best PlaceJuice Reviews
I have been going to VSL for about 2 1/2 years and have been going to the same amazing stylist who I’ve always had the best haircuts. She cuts my hair exactly like I ask, and I go for eyebrow threading too and that lady is very kind and friendly as well. The prices are so reasonable being in Dupont, and the staff are friendly and all mostly bilingual which is great. I would recommend for someone who asks for pretty standard/semi advanced haircuts to be done for a decent price and pleasant experience.
The 2 stylists that I have gone to there didn’t listen and both cut my hair too short. I have been going to VSL Hair Design for the past 5 years and kept seeing the same stylist. I tried to grow out my hair from a short bob to a long one but she kept cutting it short. I waited 4 months to get a haircut and told the stylist I saw yesterday to just cut 1/2 inch off. I showed her a photo of what I wanted but she didn’t pay attention. She talked about wedding the whole time and then proceeded to cut 4 inches off my hair. She didn’t ask me once if she was cutting too much off. The prices are now $55 for a haircut which is way too high for the bad service. I will be going to a different salon in the future as I think the stylists at VSL aren’t worth the money and don’t listen.
As a licensed hair stylist myself there is only 1 person I will let touch my hair unless he is not available and that is Andy Cao. He has been at VSL for many years and is a staple stylist in my opinion in the DuPont area. He knows exactly the cut to frame your face and Is the. DaVinci of hair color and highlights. He treats his craft as an art not just a business.
Go see him and tell him his long time client and friend Holly sent you! Victoria doesn’t have nothing on Andy and his secret to looking beautiful. And once you visit him you will then understand what his secret is.
It’s pure hair magic!
Sadly, my long-time barber just retired! I'm not sure I'll continue going here. The price is higher and the barber isn't as good. Apparently my previous barber was trimming my beard without charging me. But the haircut I just got was good, even though the barber banged my head a lot.
The cons: terrible haircut. It’s been a few weeks and my hair is choppy, I asked for layers and his half of my hair in one length and the rest was just left as it was. It looks bad and I will need to seek a new stylist to help fix it.
The pros: really nice staff and stylist. Honestly, they were very kind and pleasant. Easy to book.
Excellent haircut and blow dry service. The shop is organized, clean and the staff is pleasant. Prices are much lower compared to what nearby hair salons on the same block are charging and in relative to the outrageous property rentals in this highly sought after neighborhood. You can’t complain. Highly recommended.
They burnt my hair w hairdryer.
They left my hair frizzy and damaged.
I asked for a manager and was told no one on site to respond.
Professional licenses are not displayed as required.
Poor customer service they did not offer to assist or correct the damage.
I've been coming here for years. I'm always happy with the result, and the price is better than anywhere else I've found in DC. All of the stylists and staff and warm and welcoming. I'll definitely keep coming back!
Quick Facts About VSL Hair Design
VSL Hair Design has a mix of strengths and weaknesses, as evident from the comments provided.
Starting with the strengths, one customer has been going to VSL for about 2 1/2 years and has always had the best haircuts from their stylist. The stylist listens to the customer's preferences and requests, delivering a haircut exactly as asked. The prices at VSL are also mentioned as reasonable, especially considering its location in Dupont. Additionally, the staff is described as friendly and mostly bilingual, creating a pleasant experience for customers who prefer a standard or semi-advanced haircut.
Another comment highlights the skill and expertise of a specific stylist, Andy Cao. This licensed hair stylist has been at VSL Hair Design for many years and is regarded as a staple stylist in the DuPont area. The commenter praises Andy's ability to create haircuts that frame the face perfectly and considers him the "DaVinci of hair color and highlights." This implies that VSL has experienced and talented stylists who are able to create customized looks for their clients.
Furthermore, a customer mentions the excellent haircut and blow dry service at VSL. They describe the shop as organized and clean, with pleasant staff. The prices are also mentioned as lower compared to nearby salons, making it a more affordable option in the sought-after neighborhood.
On the other hand, there are some weaknesses that have been pointed out in the comments. One customer had a negative experience, mentioning that both stylists they went to at VSL did not listen and ended up cutting their hair too short. Despite specifically asking for a short bob to long hair transition, the stylists continuously cut it short. In addition, when requesting a half-inch cut, the stylist cut 4 inches without confirming with the customer. This lack of attention and communication led to a dissatisfactory experience, especially considering the high price of $55 for a haircut.
Another comment highlights the poor customer service and lack of professionalism at VSL Hair Design. The customer experienced a terrible haircut where their hair was left choppy and uneven. They specifically requested layers, but the stylist only cut half of the hair to one length, neglecting the rest. When asking for a manager, there was no one available to respond, and professional licenses were not displayed as legally required. The customer felt that the stylist did not offer any assistance or attempt to correct the damage.
Another weakness mentioned is the fact that the barbershop experienced a loss when the customer's long-time barber retired. The customer found that the new barber was not as good and also charged for services that the previous barber provided for free. This implies a decline in the quality of service and possibly dissatisfaction among long-time customers.
Despite these weaknesses, there are still positive comments from customers who have been going to VSL Hair Design for years and are consistently happy with the results. The warm and welcoming staff, along with the affordable prices, are mentioned as reasons to continue coming back.
In conclusion, VSL Hair Design has strengths such as skilled stylists, reasonable prices, and a friendly staff. However, there are weaknesses in terms of inconsistent service, lack of professionalism, and poor customer service. These factors should be taken into consideration when deciding whether to visit VSL Hair Design.
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Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:30 PM |
| Sunday | 10:00 AM - 06:00 PM |
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