Von Karman Plaza Info
- 16585 Von Karman Ave, Irvine, CA 92606 United States of America
- [email protected]
Best PlaceJuice Reviews
I always love a good shop at Walmart. Fast service today when I needed something that was in a glass case. For the most part all I was shopping for I was able to find. Overall it's a great store.
Located within this center are Walmart, Seafood city, Taco Bell to name a few. What I didn't like about this place is cleanliness. Anytime I visit, The parking lots are dirty, I guess people are equally responsible for this mess. They just litter everywhere.
I only visited the Walmart to get dog food, toiletries and frozen items. It was Tuesday around 5:30 and the place was packed, which is expected at that time. But what was not expected was that too many aisles had forklifts placing merchandise throughout the entire store AT THAT VERY INCONVENIENT TIME! Shoppers were frustrated because aisle after aisle was not accessible. Restocking the shelves shouldn't be at a time when most people are eager to get home, should be done morning before opening, evenings after closing, or during mid morning when it's not so crowded.
Floor lead Elizabeth is awesome ???? her customer service and patience is goes above and beyond, after experiencing a very bad experience with another employee while picking up an online order that was half canceled due to employee not properly checking my order. Elizabeth was able to help fix this problem as it was a bit complicated and time consuming because I used a third party app to purchase my items.
Long story short , and I got all my items and Elizabeth honored my price , she even help me take the items to my car and load them up. I am Very grateful to her.
I've been looking for a place to get my car washed and I stumbled onto this place with the help of yelp and I wasn't disappointed. They do a great job at hand washing your car and take the time to do it right.
This conner plaza is convenient: Wal-Mart shop, my favorite Apola Greek food, Habit burger, seafood city market with various National ready hot food just like one stop shopping inside (i think this is Philippino small market but they have lots of ggod food). Next is Staples store, tasty Panda Express fast food. Check this out if you are not visit this area.
The new design is cool. I CANNOT stand the new kiosks. I go into a location for interactions. Not to stare at a screen & never talk to someone.
Seafood City Supermarket. This is the place to go if you happen to have a craving for Filipino food. There's a Jollibee, Red Ribbon, Valerio's Bakery and Grill City inside. In addition you can shop for groceries, fresh seafood, poultry, meat, fruits and vegetables. In the fresh meat section you can also get your seafood fried for FREE.
If you're looking for those Filipino food staples or snacks, this is where you can find them--shrimp chips, chicharron, banana sauce, Skyflake crackers, patis (fish sauce), etc.
The employees are friendly, the store is clean and service is pretty quick...unless the lines are long with customers.
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
Quick Facts About Von Karman Plaza
Von Karman Plaza has several strengths that contribute to its overall appeal. One of the main strengths is the presence of popular stores like Walmart, Seafood City, Taco Bell, Apola Greek food, Habit burger, Staples, and Panda Express. This variety of stores offers convenience to shoppers, as they can find a wide range of products and services all in one place. Additionally, Seafood City Supermarket provides a unique selling point by catering to the Filipino community with its selection of Filipino food and groceries. This helps attract a specific target market and gives customers access to products they may not find elsewhere.
Another strength of Von Karman Plaza is the presence of dedicated and friendly employees, as mentioned in the comments. The positive shopping experience created by employees like Elizabeth, who went above and beyond to help a customer, contributes to customer satisfaction and loyalty. Friendly and helpful employees can significantly enhance the overall shopping experience and create a positive brand image for the plaza.
The cleanliness of the individual stores, such as Walmart and Seafood City, is also listed as a strength. Clean stores and well-maintained facilities create a pleasant shopping environment and contribute to a positive overall experience.
The convenience of the plaza is another strength mentioned in the comments. With a variety of stores offering different products and services, customers have the convenience of one-stop shopping. This saves time and effort, and customers appreciate the convenience of having everything they need in one location.
Despite these strengths, there are also some weaknesses that need to be addressed. One common complaint mentioned in the comments is the cleanliness of the parking lots. Littering seems to be an issue, and the plaza management should take steps to address this problem, such as increasing the number of trash cans and regularly cleaning the parking lots.
Another weakness highlighted in the comments is the inconveniences caused by forklifts restocking the store during busy shopping hours. Customers expressed frustration at the lack of accessible aisles, particularly during peak hours. To address this issue, the store management could consider restocking during less crowded times, such as early mornings or late evenings. This way, customers can easily navigate the store without any hindrances.
One comment mentioned the dislike for the new kiosks and the lack of personal interaction. While the new design may have a contemporary appeal, it is essential to consider the preferences of customers who value personal interactions. The plaza management should ensure that there is a balance between self-service technology and human interaction to cater to the needs and preferences of all customers.
Lastly, the issue of long lines during peak hours is mentioned as a weakness. To address this, the stores could consider implementing strategies to improve the efficiency of their checkout process, such as opening additional registers or self-checkout options. This would help reduce customer wait times and improve overall customer satisfaction.
In conclusion, Von Karman Plaza has several strengths, including the presence of popular stores, friendly employees, cleanliness, and convenience. However, there are also some weaknesses that need to be addressed, such as the cleanliness of the parking lots, inconveniences caused by restocking during busy hours, the lack of personal interaction with new kiosks, and long lines during peak hours. By addressing these weaknesses, the plaza can further enhance the overall shopping experience and attract and retain more customers.
Place Pictures
Today
Opening Hours
| Monday | 06:00 AM - 09:00 PM |
|---|---|
| Tuesday | 06:00 AM - 09:00 PM |
| Wednesday | 06:00 AM - 09:00 PM |
| Thursday | 06:00 AM - 09:00 PM |
| Friday | 06:00 AM - 09:00 PM |
| Saturday | 06:00 AM - 09:00 PM |
| Sunday | 06:00 AM - 09:00 PM |
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