VA Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Best PlaceJuice Reviews
I went Friday and the head of everyone did my nails. This is what I got, I am sure my little sister could’ve done a lot better!! I called and told them they weren’t what I asked, they said it wasn’t anything they could do.
What the actual hell. Ive been here numerous times before and never had a problem. The lady I had ruined my nails. I asked for stiletto and she gave me a box not a basic nail shape a literal box. The design was right but the nails were all lumpy and she kept yelling at me when I had to explain 6 times what I wanted. I decided to get a pedicure and now I have very itchy dry feet that im going to the doctor for. I wish they would clean better.
Nails soaked off and got an overlay on my real nails. I thought u was getting another set of mail tips because the tech said they were getting old and nasty looking and they were. So I asked could I do it while I was there and she said she couldn’t but someone else there could but it’s ok I will try the overlay but I won’t had cut them down so low if I knew I was getting new tips. No I didn’t say nothing until the end cuz I thought they were doing something different. I told the tech it was ok!!im good!!
Service was A+! I got the best chair massage a momma could ask for! Pedicure without gel $30 & with gel $40.
Rocky provided excellent service today. Wasn't able to go my normal place so it felt great to be welcomed and receive great service today as a walk in.
My nails where done the way I wanted them they was friendly and helpful I'm going back in two weeks
Johnny is the one I go to..... listens to my needs and does my nails like I want.... Friendly clean and neat......
Love this place may pay a lot for nails but worth it not to long of a wait time
Quick Facts About VA Nails
VA Nails place has both strengths and weaknesses based on the comments provided.
Starting with the strengths, one of the positive aspects of VA Nails place is the excellent customer service mentioned in a few of the comments. Customers appreciated the friendly and helpful staff, such as Johnny, who listened to their needs and did their nails the way they wanted. This indicates that the salon has employees who prioritize customer satisfaction and take the time to understand their clients' preferences. Additionally, the positive comment about Rocky providing excellent service as a walk-in suggests that the salon is accommodating to customers who may not have appointments.
Another strength highlighted in the comments is the quality of the services provided, specifically the pedicures. One customer mentioned that they had received the "best chair massage a momma could ask for" during their pedicure. This indicates that the salon offers a relaxing and enjoyable experience for customers. Additionally, the positive comment about the nails being done the way the customer wanted and being friendly and helpful suggests that the salon provides a good level of nail service.
Furthermore, the short wait time mentioned in one of the comments is another strength of VA Nails place. Customers appreciate not having to wait too long for their appointments, which can be especially important for individuals with busy schedules.
However, the comments also highlight several weaknesses of VA Nails place. Firstly, there are multiple mentions of the staff not meeting customer expectations and not listening to their requests. One customer mentioned that the head of everyone did their nails and it did not turn out well, with the comment even implying that the customer's little sister could have done a better job. Another customer mentioned that the technician did not understand their request for a specific nail shape and kept yelling at them. These comments suggest that there may be a lack of skill and communication among some staff members at VA Nails place.
Another weakness that emerged from the comments is the issue of cleanliness. One customer mentioned that they developed itchy and dry feet after their pedicure, and they had to go to the doctor as a result. This raises concerns about the sanitation practices at the salon. Another customer wished that the salon would clean better, suggesting that cleanliness might be an area that VA Nails place needs to address.
Furthermore, there was one comment about a miscommunication regarding the type of service being provided. The customer thought they were getting new nail tips but ended up receiving an overlay instead. The customer did not mention any dissatisfaction with the overlay itself, but this miscommunication may have caused some confusion and could have potentially been avoided with better communication from the staff.
In conclusion, the strengths of VA Nails place include excellent customer service, quality pedicures, a short wait time, and staff members who listen to customers' needs. However, the weaknesses include staff not meeting customer expectations, communication issues, concerns about cleanliness, and the potential for miscommunication regarding services. Addressing these weaknesses could greatly improve the overall customer experience at VA Nails place.
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Opening Hours
| Monday | 10:00 AM - 05:00 PM |
|---|---|
| Tuesday | 10:00 AM - 05:00 PM |
| Wednesday | 10:00 AM - 05:00 PM |
| Thursday | 10:00 AM - 05:00 PM |
| Friday | 10:00 AM - 05:00 PM |
| Saturday | 10:00 AM - 05:00 PM |
| Sunday | Closed |
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