Utopia Lux Bar Info
Amenities
Service options
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Outdoor seating
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Highlights
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Great cocktails
Accessibility
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Wheelchair-accessible entrance
Offerings
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Alcohol
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Beer
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Wine
Amenities
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Toilets
Atmosphere
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Casual
Crowd
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Groups
Payments
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NFC mobile payments
Best PlaceJuice Reviews
Great bar. Always warm when others won't turn heating on. Great sports choice and cheap but good pints
Great staff, drinks very good value, well worth a visit ????
Good bar, open all day and caters for most ages. Mainly older people through the day and younger ones on an evening. Lager and beer prices are decent, and the music is good...but gets turned up loud after 8pm on a Saturday. TV's all around the bar to cater for sports and music.
Great if you're under 18. Probably not one legal age person in there. Ordered our drinks, saw them waiting on a tray on the bar after 30 minutes. Saw 5 lots of drinks get served whilst ours waited. Ended up asking for a refund in the end... We paid on card... The kid serving (young lad) slammed a £20 note on the table and walked away. We took the refund and left even thought we didn't want cash back, but its a glorified school disco so you take what you can get. Probably had his 16 year old mates to serve. Glad we went to know never to go back. Honestly though, if I was 16/17 I'd love it. If you can legally drink, save yourself the time and do not go. If you're underage and want to get served, kncok yourself out.
My partner and I have been going here on a Saturday pm for the past few weeks, this Saturday my 62 year old partner was approached by the security/doorman and told that He had to leave by 8pm as He was wearing tracksuit bottoms (bearing in mind He always wears them due to being disabled) Absolutely crazy considering we are good customers and other people wearing ripped jeans, trainers etc!! Needless to say we won't be going back, you've lost good customers, my family and friends will be going elsewhere too.
Never even knew this existed!! Guess I don’t get out much. Was impressed by nice furnishings and the three servers behind the bar were all polite and helpful.
The place is connected to Tequila Tequila and you can eat their Mexican food in here.
We did that and it was all good stuff. Would particularly recommend the chicken and steak fajitas.
Has a brilliant pint of fosters and the cracks is good.
Very friendly staff and if you smoke or use vapour it's got outside facilities for you. Great atmosphere
Quick Facts About Utopia Lux Bar
The Utopia Lux Bar has several strengths that are highlighted by the comments. One of the strengths is that the bar is always warm when other establishments won't turn on the heating. This could be a major draw for customers, especially during the colder months. Another strength is that the bar offers great sports choices for patrons to enjoy. This can attract sports enthusiasts who want to watch their favorite games while enjoying a pint. Additionally, the prices of the drinks are mentioned as being cheap but of good quality, making them good value for money.
The staff at Utopia Lux Bar are praised for being great and providing good service. They are described as helpful and polite, which can enhance the overall experience for customers. The fact that the bar is open all day and caters to different age groups is another strength mentioned. This can make Utopia Lux Bar an inclusive and welcoming place for a diverse range of customers. The music is also mentioned as being good, although it does get turned up loud after 8pm on Saturdays.
However, there are also several weaknesses identified in the comments. One customer mentions that the bar is great if you're under 18, but not recommended for those of legal drinking age. This implies that the bar may be catering more towards a younger crowd and may not provide the best experience for older patrons. Another customer had a negative experience where their drinks took an excessively long time to be served, and they received poor service from a young staff member. This suggests that there may be issues with efficiency and customer service at times.
Another weakness mentioned is the strict dress code enforced by the security/doorman. One customer describes their partner being asked to leave because they were wearing tracksuit bottoms, despite it being necessary for their disability. This inconsistency in enforcing the dress code can create a negative experience for customers and may lead to the loss of loyal patrons. This incident also highlights the lack of flexibility and understanding in accommodating customers with disabilities.
One comment mentions that they didn't even know Utopia Lux Bar existed, indicating that the bar may have a lack of visibility or marketing efforts. This could be a weakness that prevents potential customers from discovering and visiting the establishment. Additionally, while the availability of outside facilities for smokers and vapers is mentioned as a positive aspect, it is not clear if there are any designated areas for non-smokers. This could be a weakness for non-smoking customers who may not appreciate being surrounded by smoke or vapor.
In conclusion, Utopia Lux Bar has strengths such as its warm atmosphere, great sports choices, and good value drinks. The friendly staff and availability of Mexican food from Tequila Tequila are also mentioned as positives. However, there are weaknesses identified including potential issues with service, a predominantly younger clientele, inconsistent dress code enforcement, and a lack of visibility for the establishment. These weaknesses could impact the overall customer experience and lead to the loss of potential customers.
Place Pictures
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Opening Hours
| Monday | 11:00 AM - 10:00 PM |
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| Tuesday | 11:00 AM - 10:00 PM |
| Wednesday | 11:00 AM - 10:00 PM |
| Thursday | 11:00 AM - 11:00 PM |
| Friday | 11:00 AM - 12:30 AM |
| Saturday | 11:00 AM - 12:30 AM |
| Sunday | 11:00 AM - 11:00 PM |
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