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USA Nails

+1 715-552-1664
4050 Commonwealth Ave, Eau Claire, WI 54701 United States of America
Open Today: Closed

USA Nails Info

Best PlaceJuice Reviews

They do fantastic work. They really do their best to take care of you. She listened to what I wanted and verified multiple times to make absolute sure she was creating what I was describing. ????????????????????????
OPEN Reviews ()

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Quick Facts About USA Nails

Strengths:
1. Quality work: The first comment mentions that USA Nails does fantastic work and tries their best to take care of their customers. They listen to the customer's preferences and verify multiple times to ensure they achieve the desired outcome.
2. Friendliness of staff: Multiple comments highlight the nice and friendly nature of the staff at USA Nails. This creates a pleasant atmosphere for customers and contributes to a positive overall experience.
3. Availability of appointments: One customer mentioned that they were able to get an appointment within half an hour. This indicates that the salon is flexible and accommodating in terms of scheduling appointments, which can be a strength for customers who prefer last-minute arrangements.
4. Quick service: Another comment mentions that the gel nails were done in about 15 minutes and turned out nicely. This suggests that the salon is efficient in providing services, which can be appealing for customers who are short on time.
5. Skill in pedicures: One customer specifically highlights the massage part of the pedicure as the best aspect. This indicates that the staff at USA Nails are skilled in providing relaxing and enjoyable pedicure experiences.
Weaknesses:
1. Durability of nail treatments: A common complaint in the comments is that the nails from USA Nails tend to break easily. This is mentioned in multiple comments, and customers express disappointment in the short lifespan of their manicures. This suggests that the salon may have issues with the durability of their nail treatments.
2. Inconsistent quality: One customer mentions that French nails started peeling and bubbling after 3 days. Although the salon attempted to fix the issue, they only fixed one of the nails and used a different color. This inconsistency in quality and attention to detail can be frustrating for customers.
3. Long waiting times: One customer mentions that they had to wait for an hour even after making an appointment because the salon allows walk-ins. This indicates that USA Nails may struggle with managing their appointments efficiently, leading to longer waiting times for customers.
4. Lack of comfort during services: One customer shares a negative experience with an older lady who was rough while doing their nails. They also mention that the lady sprayed alcohol to stop bleeding, causing soreness and tenderness around the nails. This suggests that the salon may have inconsistencies in the skill and techniques of their staff, which can result in discomfort for customers.
5. Inadequate paint job: A customer complains about a terrible paint job, rushed service, and acrylic on their skin during a pedicure. This indicates that there may be issues with attention to detail and precision in the salon's services.
In conclusion, USA Nails has strengths in terms of their quality work, friendliness of staff, availability of appointments, quick service, and skill in pedicures. However, they have weaknesses in the durability of nail treatments, inconsistency in quality, long waiting times, lack of comfort during services, and inadequate paint jobs. It is important for the salon to address these weaknesses to improve customer satisfaction and retention.


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Today

Opening Hours

Monday 09:00 AM - 07:30 PM
Tuesday 09:00 AM - 07:30 PM
Wednesday 09:00 AM - 07:30 PM
Thursday 09:00 AM - 07:30 PM
Friday 09:00 AM - 07:30 PM
Saturday 09:00 AM - 05:00 PM
Sunday Closed

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