Hero image

US Nails

+1 401-823-0605
88 W Warwick Ave, West Warwick, RI 02893 United States of America
Open Today: 10:00 AM - 07:30 PM

Quick Facts About US Nails

US Nails Place, based on the comments provided, has a mix of strengths and weaknesses. Let's analyze them in detail:
Strengths:
1. Customer Loyalty: Several commenters express their loyalty to US Nails Place. David and Iowa are specifically mentioned to be amazing, with one person stating they wouldn't go anywhere else and have been going for nearly a year. Another commenter mentions that they always come here and that David does an amazing job every time. This loyalty suggests that US Nails Place has built a strong customer base through their services.
2. Talented and Quick Service: One commenter praises the salon for its talented staff and quick service. They mention how the staff at US Nails Place ensures the customers' comfort and go above and beyond to please them. This indicates that the salon has skilled staff who are capable of providing efficient services.
3. Clean and Professional: A couple of reviewers mention that the salon is always clean and professional. One commenter specifically mentions that they have been going to US Nails Place for close to 10 years and appreciate the consistently clean and professional environment. This suggests that the salon maintains high cleanliness standards, which is important for customer satisfaction.
4. Friendly and Personalized Service: One commenter mentions that the staff at US Nails Place is friendly and gets to know their customers' names. This attention to individual customers can make them feel valued and appreciated. Building personal relationships with clients can contribute to customer loyalty and positive word-of-mouth.
Weaknesses:
1. Inconsistent Quality: A negative comment expresses disappointment with the quality of service. The commenter mentions that despite voicing concerns about their gel polish not being dry, they were ignored and had to return later to fix the issue. This inconsistency in quality and attention to customer concerns can lead to dissatisfaction and a negative reputation.
2. Pricing Discrepancy: Another negative comment brings up a pricing issue, stating that they were charged more than quoted over the phone for an acrylic fill. Inconsistent pricing can erode trust and lead to customer frustration. Clear and transparent pricing is important to maintain customer satisfaction.
Overall, US Nails Place has several strengths, including customer loyalty, talented and quick service, cleanliness and professionalism, and friendly and personalized service. These strengths contribute to a positive reputation and can attract new customers. However, the salon also has weaknesses in terms of inconsistent quality and pricing discrepancies, which need to be addressed to maintain customer trust and satisfaction. Monitoring and addressing these weaknesses will be crucial for the long-term success of US Nails Place.


Best PlaceJuice Reviews

Did not have a good experience here. Despite voicing my concern multiple times that my gel polish was not dry and being told it was, I had to return 2 hours later because the paint was wet underneath and peeling. I was also charged more than quoted over the phone for an acrylic fill.
David and Iowa are amazing! Wouldn't go anywhere else. Been going for almost a year! Love them!
Stopped in because my regular place was closed. The lady who did my pedicure was wonderful, very nice and did a great job. This is going to be my new go-to place!
Always clean and very professional. My daughter and I have been going to get our nails done here for close to 10 year and don't plan on changing.
I got there everytime I need my nails done. Love the owners. Amazing customer service, does job efficiently.
They are truly *awesome* there. They make sure you're comfortable and do everything they can to please you and make sure you get what you want done, whether it's a fill/full acrylic, or a mani/pedi. They're talented and quick, and try to fit you in when you want, it close to that time. Very friendly, and they get to know your name. ????????????
Always come here, David does amazing job everytime
David was so good to me and my nails! Very good environment will be coming back for my fill before my birthday!!

US Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 07:30 PM
Tuesday 10:00 AM - 07:30 PM
Wednesday 10:00 AM - 07:30 PM
Thursday 10:00 AM - 07:30 PM
Friday 10:00 AM - 07:30 PM
Saturday 09:00 AM - 06:00 PM
Sunday Closed

How to go there

Location