U V Nails Info
- 567 Swan Rd, De Pere, WI 54115 United States of America
- +1 920-983-8585
- [email protected]
- +1 920-983-8585
- +1 920-983-8585
Best PlaceJuice Reviews
Unhappy with the type of service I recieved the other day. So I called b4 I went knowing they closed in just over an hr. Told them I wanted a pedicure and full set and was asked how long b4 I could be there, told them less then 5 mins. They ok come in. Once I got their they asked again what I was looking for. I told them the pedicure that includes the massage and a manicure with full set. They suggest the gel on my toes to make my the flower last longer which was fine. They did the pedicure, with salt scrub and warm towels did my nails and that's it. No massage or anything which I was expecting. The person kept pushing my legs together when I was trying to see how my toes were looking. Then after we were done same person does my nails. Again asked what I wanted they suggested the dip w/tips. More healthy for the nail. Again I was fine with that. Mind u during this time they were chatting back and forth my their langauge so of course who knows what they were saying and it could be complaining about me. He started out by grabbing the demel and sanding my nails and put on the tips. This who time pushing and pulling at my hands and armsept pulling any hands and arms puttingthe right position for them. I puy them in the spot they put me in b4 and they would still adjust them seeming frustrated. Then we were done. Well that was not a manicure to me. No soak no nothing. It was a 1/2 hr after they closed already so I was like ok. I paid $150 for services I didnt even get all of what I wanted. My nails look good but as you can see in the one picture my cuticles were not even cleaned up. I've been there b4 the service was ok. But for some that from what I went through this time I won't go again.
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Quick Facts About U V Nails
UV Nails place has both strengths and weaknesses based on the comments provided. Let's break them down:
Strengths:
1. Good service in the past: One commenter mentioned that they have been going to UV Nails for years and have previously received satisfactory service. This suggests that the salon has been able to maintain a level of quality in the past and has a loyal customer base.
2. Quick fix of cracked nail: Another comment mentioned that the salon fixed a cracked nail in less than 15 minutes. This demonstrates that UV Nails has the ability to provide efficient and effective service when needed.
3. Friendly staff: Multiple comments mentioned that the staff at UV Nails are friendly. This indicates that the salon creates a welcoming and comfortable environment for customers.
Weaknesses:
1. Inconsistent service: Two commenters expressed dissatisfaction with the decline in service quality over time. This suggests that UV Nails may not be providing consistent service to all customers, possibly implying a lack of attention to detail or inconsistency in training standards.
2. Poor customer treatment: Several comments mentioned instances of rude behavior from the staff at UV Nails. They described feeling embarrassed, uncomfortable, and unheard during their visits. This indicates a significant weakness in customer service and a lack of professionalism.
3. Failure to meet customer expectations: One commenter mentioned not receiving all the services they had requested and paid for, such as a massage during the pedicure and a proper manicure. Additionally, another customer mentioned receiving a shellac pedicure that turned out to be a different color than expected. These instances reflect a lack of attention to customer preferences and a failure to deliver the desired results.
4. High prices: One commenter mentioned that the prices at UV Nails are quite high, particularly for basic services. This may deter some customers who are seeking more affordable options or who find the prices unreasonable compared to the quality of service provided.
5. Inconsistent pricing and hidden fees: Another commenter mentioned that the owner adds her tip to the final price without prior notice. This can be seen as deceptive and may lead to customer dissatisfaction if they feel they were not adequately informed about the total cost of their service.
Overall, UV Nails has had strengths such as previously providing good service, quick fixes for nail issues, and friendly staff. However, they also have a number of weaknesses including inconsistent service, poor customer treatment, failure to meet expectations, high prices, and inconsistent pricing practices. These weaknesses need to be addressed and improved upon in order to provide a more satisfactory experience for customers.
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Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
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