Tropical Hair Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Best PlaceJuice Reviews
Meine Haare wurden gefaerbt, geschnitten und gefoehnt dafuer wurden 250 $ verlangt... fuer mich keine option mehr in der zukunft. Innerhalb von 7 m8nsten 100 % üteiserhöhung.
Wonderful salon! Millie and her staff are professional and experienced. Friendly, and classy- you cant go wrong here! Lehigh’s hidden gem!
I have been coming to this amazing hair salon for 2 years , I absolutely love it Milly is the best to do business no matter what color they always nail it ! and Jessica knows how to do the best Dominican blowout ! And do not get me started with Anita and the nails she does it is absolutely amazing , i get treated like family with amazing costumer service they provide , thank you Tropical hair salon for the best ongoing experience
Best place ever, every woman should come here like any other place maybe have a negative experience but me every time is been special and amazing
Highly recommended the stylist Adriana. She did an excellent job on my hair. ⭐️⭐️⭐️
I’ve come here a few times and each time they do an amazing job
100% recomendada. Muy buena atención por parte de todas las estilistas.
I left with a huge bald spot from the razor, the stylist styled my hair to cover it and charged me for the styling without asking me. I called the owner and she wanted to see it so we had to drive back. I paid $93 and she gave me $33 back for the haircut but didn’t give me back for the blowout that I didn’t ask for. I’ve never in my life been more humiliated.
Quick Facts About Tropical Hair Salon
The Tropical Hair Salon has a mix of positive and negative comments, which provide insights into both its strengths and weaknesses. These comments can be used to analyze the salon's overall performance and determine areas for improvement.
Starting with the strengths, several comments highlight the professionalism and experience of the staff. Customers appreciate their expertise in various hair treatments, such as coloring, cutting, and blowouts. The positive comments emphasize the skills of specific stylists, such as Milly, Jessica, and Anita, who are highly praised for their work. This indicates that the salon has talented employees who excel in their respective areas of expertise.
Another strength of the Tropical Hair Salon is its excellent customer service. Multiple comments mention the friendly and welcoming atmosphere of the salon. Customers feel like they are treated as family and appreciate the personalized attention they receive. This indicates that the salon values building strong relationships with its customers and prioritizes their satisfaction.
Additionally, the salon is regarded as a hidden gem in the Lehigh area. Customers speak highly of the salon's overall quality and recommend it to others. This suggests that the salon has a positive reputation among its client base, and word-of-mouth recommendations may contribute to its success.
Moving on to the weaknesses, one significant concern highlighted in the comments is the high prices charged by the salon. Customers express dissatisfaction with the cost of services, specifically mentioning a 100% price increase within seven months. This suggests that the salon may have issues with pricing consistency and affordability, which could deter potential customers from attempting their services.
Another weakness mentioned in one comment is the lack of communication regarding additional charges. A customer was charged for a styling service without their consent, and the salon owner did not refund the full amount. This indicates a potential problem with transparency and customer satisfaction. Clear communication about pricing and additional services is crucial to build trust and avoid misunderstandings.
Furthermore, a negative comment mentions a negative experience where the customer ended up with a bald spot and felt humiliated. This indicates a lapse in skill or attentiveness on the part of the stylist, which can be damaging to the salon's reputation and customer loyalty.
In conclusion, the Tropical Hair Salon has strengths in terms of experienced and skilled staff, excellent customer service, and positive recommendations. However, weaknesses exist in terms of pricing inconsistencies, lack of transparency, and potential skill and attentiveness issues. Addressing these weaknesses will be crucial for the salon to improve and maintain its reputation in the competitive hair salon industry.
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Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 05:00 PM |
| Wednesday | 10:00 AM - 05:00 PM |
| Thursday | 10:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
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