Top Ten Nails Info
Best PlaceJuice Reviews
I’m sure that you just go in there to get your nails done, but I go in there because a lady by the name of Sophie does mine and she is always polite young lady. I love having her to do my pedicures every three weeks Sophie has been there for a very long time and she is an awesome person as well is a great technician. Thank you, Sophie.
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Quick Facts About Top Ten Nails
Strengths:
1. Polite and friendly staff, such as Sophie, who is well-liked by customers.
2. Long-term presence of technicians like Sophie, indicating stability and established expertise.
3. Positive experience with pedicures from Sophie, showing that the salon is capable of providing satisfactory services.
4. Positive feedback and satisfaction from customers who have had their nails done at this place.
5. Past reputation of the salon being good in 2017, suggesting that it has previously offered quality services.
Weaknesses:
1. Staff needs more training, as mentioned by a dissatisfied customer, indicating a lack of skill or expertise in some areas.
2. Negative feedback about individual lashes, suggesting that the salon may not excel in providing this service.
3. Reports of poor customer service, including being lied to about the glue used and a disrespectful attitude from a technician.
4. Cleanliness issues, such as a customer claiming that the salon is always "nasty" and a mention of roaches being present.
5. Allegations of racial discrimination, with a customer claiming that they were treated unfairly compared to another customer of a different race.
6. Disruptive incident where the police were called due to a disagreement between a customer and the technicians.
7. Mismanagement of appointments, as one customer complained about being passed over for other customers despite being first in line.
8. Complaints about the quality of eyebrow services, highlighting a lack of attention to detail and potential negligence during the service.
In conclusion, while there are some strengths associated with Top Ten Nails place, such as friendly staff and positive experiences with certain technicians, there are several weaknesses that should be addressed. These weaknesses include the need for improved training for the staff, addressing cleanliness issues, resolving allegations of discrimination, and ensuring better management of appointments. Additionally, improving the quality of services, such as individual lashes and eyebrow arching, is necessary to enhance customer satisfaction.
Today
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