The Richmond Street Deli

+44 1224 636598

65 Richmond St, Aberdeen AB25 2TS United Kingdom of Great Britain and Northern Ireland

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The Richmond Street Deli Info

65 Richmond St, Aberdeen AB25 2TS United Kingdom of Great Britain and Northern Ireland
+44 1224 636598
[email protected]
+44 1224 636598
+44 1224 636598

Best PlaceJuice Reviews

The food itself was nice, I would rate 4 stars. Took a while to come out. The place isn't really a deli, more of fast food place. I found the menu on the chalkboard hard to understand. The server, I assume one of the owners, was pretty miserable and short with me. They do not provide tap water, which is a legal requirement in Scotland!

WOW wow wowsers. Probably the best food I have ever put in my mouth ????????. Dirty fries. What a portion. I'd give 6 stars if I could. I shall return. Hopefully soon.

Absolutely horrific service, they don't deserve to be in business. I called this morning to place an order for 6 people. I asked what the special was and after she told me (very abruptly) she hung up on me. I called back and started to place my order and when I asked a simple question she was rude again and hung up again! I called back a third time to ask why she hung up and she was extremely hostile and denied it and shouted down the phone at me. I work in a big office close by and several colleagues have had very poor service also. A shame as the one time I have been the food was good. They have lost a lot of business after today. I would score 0 if I could.

Veggies beware! Asked for veggie soup & was told the soup was veggie- cream of tomato. When i went to eat it, no spoon so i gulped some down only to discover it had sausage in it! Pretty gross for someone who hasn't eaten pork for decades. After asking what they had that was veggie- why would they not check the ingredients? Not great customer service.

Unfortunately I won’t be using this place again. Whilst the food is good, the attitude of the staff is appalling. They are very unpleasant to talk to and their customer service over the phone is shocking. I’d heard many negative things about the attitudes of staff members before deciding to try them myself and make my own opinion. I found them to be unfriendly on walk in service and they were extremely rude to a friend of mine who tried to place an order on the phone. Complete lack of professionalism.

So many options to choose from! Ordered a haggis, brie and cranberry wrap and I wasn't disappointed. Homemade coleslaw was also a big hit and the salad was great too. Super tasty and very generously portioned! Service was fast too.

I have an egg allergy. I asked for a Reuben sandwich minus the mayo coleslaw. Service was refused - apparently it would "take away from" or "change" the sandwich, i don't remember exactly what. I insisted it was for allergy reasons and was still refused. I was offered the alternative of building a "custom" sandwich, but it would have cost more.

Long story short, this place doesn't care about your allergies, and if you dare have one they expect you to pay more.

Arrogant, self absorbed, rude.

Message to the owners: Its a sandwich. Not haute cuisine. Get over yourself.

Excellent local place to get something to eat. Trendy atmosphere. Good food. Can understand why it's popular.

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