The Big Kahuna Info
Amenities
Service options
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Outdoor seating
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
Offerings
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Coffee
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Kids' menu
Dining options
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Lunch
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
Crowd
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Groups
Payments
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NFC mobile payments
Best PlaceJuice Reviews
good ice cream on a nice beach. wouldn’t be a bad spot for a quick bite either
Wouldn't rate this place. Paid £4 odd yesterday for a double Mr Whippy with one flake. Thought it a bit pricy but things have gone up, etc. Took a lick and the thing honestly tasted sour. Told the owner who point blank (and a bit rudely) says nope, it's fresh. Fresh milk today and it's made with cream. It's probably me then, he says yes. Afraid I know what cream and milk taste like. He says look there are other people eating it, not said anything. They're probably too polite, it tasted sour. Customer obviously wrong in this place.
Possibly one of my favourite beach side cafe's. Staff are really friendly. We had the Royale Burger with Cheese. What a tasty treat. Everything was thought through, from the burger to the onions and sauce, the bun was lovely and fresh. The fries were as expected. Well done guys you made our Saturday on the beach perfect. Keep up the great work. Big T
Extremely friendly staff. Presumed was server by owner who was great to chat to and very friendly.
Food tasted good but was a little disappointed for a beach side restaurant to receive a frozen fish fish fillet and fries instead of a seaside fish and chips.
Too windy on the day. But beautiful beach
The Donuts were sweet, crispy, soft, warm, fresh and overall delicious.
The Coffee was one of the best in the Isle of Wight.
Fries were also great and the service was amazing.
This place deserves more than 5 stars out of 5.
Excellent experience and a well managed shop.
Will definitely visit again.
Just had a quick coffee and brought a summer hat.
Lovely burgers and friendly service. Beautiful setting next to the beach.
Quick Facts About The Big Kahuna
The Big Kahuna place has a number of strengths and weaknesses based on the comments provided. Despite the limited amount of comments, we can still gather some insight into the strengths and weaknesses of the establishment.
One of the main strengths mentioned is the quality of the ice cream. The comment "good ice cream on a nice beach" suggests that the ice cream served at The Big Kahuna place is of high quality and enjoyable. This could be a major strength for the establishment as it may attract visitors specifically looking for a tasty treat by the beach.
Additionally, the friendly staff is consistently mentioned as a strength. Several comments highlight the friendliness and good service provided by the staff. Customers appreciate the personalized interactions and enjoyable conversations with the staff. This can create a positive and welcoming atmosphere for visitors, making them more likely to return in the future.
In terms of food, the positive reviews of the burgers are another strength. The comment praising the "Royale Burger with Cheese" suggests that the burgers served at The Big Kahuna place are tasty and well thought out. The attention to detail in the burger's ingredients, such as the onions and sauce, is appreciated by customers. This indicates that the establishment takes pride in the quality of their food and aims to provide a satisfying dining experience.
However, one major weakness highlighted in a comment is the pricing. The customer felt that they paid too much for their order and questioned the value for money. This could deter potential customers who may find the prices to be unreasonably high. Pricing is an important factor for customers when making dining decisions, and if prices are perceived as too high, it may negatively impact the business.
Another weakness mentioned is the issue with the taste of the ice cream. One customer found the ice cream to taste sour, but the owner dismissed their complaint. This shows a lack of accountability and customer service on the part of the owner. Customers want to feel valued and have their concerns addressed. If issues with food quality are not properly handled, it could lead to a negative reputation for the establishment.
Another weakness mentioned is receiving a frozen fish fillet and fries instead of the expected seaside fish and chips. This suggests a lack of attention to detail and a deviation from the expected menu offerings. Customers visiting a beachside restaurant may have certain expectations, and when those expectations are not met, it can result in disappointment.
The comment about the place being too windy on the day highlights a potential weakness beyond the control of the establishment. While the beach location is visually appealing, it may be subject to weather conditions that can negatively impact the overall experience for customers. This is something that the establishment cannot control but is important to consider for potential visitors.
Overall, The Big Kahuna place has strengths in terms of their quality ice cream, friendly staff, and tasty burgers. However, weaknesses in pricing, handling customer complaints, and menu discrepancies may have a negative impact on customers' experiences. It is important for the establishment to address these weaknesses and strive for consistency in order to improve customer satisfaction and attract repeat business.
Place Pictures
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