Hero image

Stylex Salon

+1 847-465-8888
822 N Elmhurst Rd, Prospect Heights, IL 60070 United States of America
Open Today: 10:00 AM - 08:00 PM

Quick Facts About Stylex Salon

Stylex Salon has several strengths that make it a popular choice among customers. Firstly, it is a local, woman-owned salon. This is a significant advantage for many people who prefer to support small, independent businesses rather than larger, corporate chains. The fact that the owner is described as a nice lady also adds to the appeal of the salon, as customers enjoy the personal touch and friendly atmosphere.
Another strength of Stylex Salon is the reasonable prices. Many customers appreciate that they can receive quality haircuts and services without breaking the bank. The salon is praised for its affordability, making it an attractive option for individuals on a budget.
In addition to affordability, the salon is also commended for the skills and efficiency of its stylists. Customers mention that the owner is particularly good at haircuts, and that she works quickly and efficiently. This is a valuable strength, as it means customers can get their desired hairstyle without having to spend excessive amounts of time in the salon.
Furthermore, the customer service at Stylex Salon is often described as excellent. Customers express satisfaction with the service they received, specifically praising the work done for makeup and hairstyles. This positive feedback indicates that the salon is able to meet customer expectations and deliver on their requests.
However, despite the strengths mentioned above, there are also some weaknesses that customers have identified. One issue that arises is the wait time. While the salon is busy, particularly on weekends, customers acknowledge that they may have to wait for their turn. This can be a drawback for individuals with time constraints, as they may not be able to afford waiting for 1-2 hours. Additionally, one customer mentioned that the owner prioritizes individuals who speak her own language, claiming that they are given preferential treatment in terms of scheduling. This perceived favoritism can be a weakness as it may make other customers feel neglected or second-class.
Moreover, another weakness highlighted is the lack of clarity and consistency regarding appointment policies. One customer mentioned having a poor experience when trying to schedule a haircut. Despite calling ahead, they were informed that the salon does not take appointments and operates on a first-come, first-serve basis. However, when they went to the salon, they encountered a situation where someone who had made an appointment was given priority. This inconsistency in appointment policy can be frustrating for customers and may deter them from returning to the salon.
Additionally, the customer mentioned that the owner only accepts cash payments for bills under $10, which can be inconvenient for customers who prefer to use other forms of payment such as credit or debit cards.
Another significant weakness mentioned is the unprofessional behavior displayed by the owner. One customer recounted a negative experience where they waited for an extended period of time only to have their turn taken by someone who had made an appointment. The customer confronted the owner about the inconsistency with the appointment policy and felt that they were treated unfairly. Such unprofessional behavior can tarnish the reputation of the salon and discourage potential customers from visiting.
In conclusion, Stylex Salon has several strengths that make it an appealing choice for customers, including being a local, woman-owned business, reasonable prices, skilled stylists, and good customer service. However, there are also weaknesses such as long wait times, inconsistencies with appointment policies, limited payment options, and unprofessional behavior. It is important for the salon to address these weaknesses in order to maintain and improve customer satisfaction.


Best PlaceJuice Reviews

This is a nice local woman owned no-frills hair salon. The owner is a nice lady and charges are quite reasonable. Always had a good experience here. Highly recommended!
Very nice salon. She is very good in hair cuts . Busy during weekends . But she is very efficient and fast. And quite reasonable
It was great customer service with excellent work for make-up and hairstyles.
The cost of hair cut attracts us but she is very intelligent. When any of her own language people come she says they have an appointment and puts us in the queue. She never tells about them when we ask the wait time. If you don’t have any other work and can wait 1-2 hours, you can go and visit. She does pretty fast and in average and regular way.
She said its queue first come first serve but i reached there around 9 am and ahead of me 2 gents ; i sat and waitting around 9.30 next my turn . Suddenly 2 ladies came for eyebrow correction and hair cutting. i waited till 10.15 about to enter hot seat and some one came for face makeup. She asked me to wait and i said No and we had an argument finally i won. She charges less but she eats our golden time. ..that was my worst experience. She never accept card for < 10$ Bill's.
Consistent, no nonsense Salon.. go to place when need haircut
This business deserves appreciation as the lady runs it single handedly & truly hardworking. It may lead to some extra wait time but you can always call to check wait time.
Worst ever professional behaviour I encountered in a long time. My wife called in beforehand to get me on their schedule for a hair cut but to our disappointment owner told us that they don't do appointment, it is strictly by first come first serve basis but what the hack, I went and waited for almost 1 hour 30 minutes (I know it's crazy wait time but salon is closest to where I live). Finally it was my turn and when owner asked who is next, I got up just to hear a lady scream her heart out saying it's her turn because she took an appointment on the phone and to my surprize owner shamelessly asked to wait for 5 minutes. When I asked her about her policy of no appointments, she told me sometimes she can make exceptions for whosoever is dear to her heart or at least so it appeared to me. WHAT A CRAP !!! I sure did return without a hair cut rightway and first thing I am doing upon my return in writing this review.

Stylex Salon Info

Amenities

Health & safety
  • Mask required
  • Staff wear masks
Accessibility
  • Wheelchair accessible parking lot
Payments
  • Debit cards
  • Credit cards

Today

Opening Hours

Monday Closed
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 10:00 AM - 08:00 PM
Sunday 10:00 AM - 07:00 PM

How to go there

Location