Star Nails & Spa Info
- 4660 Whitman Ln SE G, Lacey, WA 98513 United States of America
- +1 360-459-9581
- [email protected]
- +1 360-459-9581
- +1 360-459-9581
Best PlaceJuice Reviews
Every time I've been here, everyone is so nice. I personally don't care to talk a lot, so I enjoy that they are comfortable talking to each other and not feeling pressed to translate to me every few minutes, haha.
I came in with a sleepy baby today that I figured would fall asleep easily as usual, but he got a little too restless, and they were sweet enough to hold onto him until he fell asleep.
Prices are reasonable and the Service is great. I usually get waxed here also.
When I have the freedom, this is usually where I come.
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Quick Facts About Star Nails & Spa
Star Nails & Spa seems to have several strengths based on the comments provided. Firstly, the staff members are consistently described as friendly, nice, and welcoming. Customers appreciate the warm atmosphere and enjoy interacting with the employees. Furthermore, the staff members are comfortable with each other and do not feel pressured to constantly translate for non-English-speaking customers.
The accommodating nature of the staff is also highlighted in the comments. In one instance, they went above and beyond by holding a restless baby until it fell asleep. This level of care and attentiveness towards customers, especially those with unique needs, demonstrates the dedication of the staff.
Another strength mentioned by multiple reviewers is the reasonable pricing of Star Nails & Spa. Customers appreciate that they can receive quality service without overpaying. The affordability factor is particularly attractive to those who may not frequently get their nails done but still want good results.
The quality of service provided by the staff at Star Nails & Spa is praised multiple times in the comments. Reviewers mention receiving great nail services, including manicures, pedicures, and waxing. This positive feedback suggests that the staff is skilled and knowledgeable in their field.
The positive experiences mentioned in the comments have led many customers to become loyal patrons of Star Nails & Spa. Some reviewers mention visiting the salon every time they are in the area, which indicates a high level of customer satisfaction and loyalty towards the business.
However, there are also some weaknesses mentioned in the comments. One individual had a negative experience where the staff's behavior changed noticeably after declining additional services. This suggests that the staff may prioritize upselling over providing a comfortable experience for budget-conscious customers. This could potentially make customers feel pressured or uncomfortable.
Another weakness is mentioned by a reviewer who felt uncomfortable during the payment process. The staff allegedly swarmed around the reviewer, which made them regret tipping. This kind of behavior can make customers feel rushed or on edge, detracting from the overall experience.
While the comments generally highlight the strengths of Star Nails & Spa, it is essential to address these weaknesses in order to improve customer satisfaction and ensure a positive experience for all patrons. This may involve training staff to be more sensitive to customers' budgets and creating a more relaxed atmosphere during the payment process.
In conclusion, Star Nails & Spa demonstrates several strengths, including friendly staff, reasonable prices, and quality service. Customers appreciate the welcoming atmosphere and the attentiveness of the staff. However, there are some weaknesses that should be addressed, such as potential upselling pressure and uncomfortable payment experiences. Overall, Star Nails & Spa seems to have built a positive reputation, and with some improvements, it has the potential to become an even more popular and customer-centric salon.
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Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
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