Star Nails Spa Info
- 20 Plantation Dr # 129, Fredericksburg, VA 22406 United States of America
- +1 540-310-4005
- [email protected]
- +1 540-310-4005
- +1 540-310-4005
Best PlaceJuice Reviews
I was so hurt and disappointed ☹️. I only went because my special tech from another shop was unavailable. A familiar face found me, so I trusted her. As she did my Pedi, she supposedly clipped a hangnail over and over. My toe had started bleeding uncontrollably. She tried everything including acetone, alcohol, and super glue. I was in pain and she appeared sorry. She even put a design on my toes saying if I don't tell she won't charge the full price because of her accident. I didn't even pay attention that she charged $50 something because I just wanted to leave. I'll NEVER return. I can't believe that happened ????
I love this location. They took me in twice so far without an appointment. They are quick and very friendly. I've been coming here for three years. Katie has always taken care of me! Will continue to come back. Only thing is you have to pay cash unless it's a certain limit for credit/debit charge.
I made an appointment for my daughter and myself and on top of waiting about an hour for service they didn’t even do a great job. My pedicure nail polish chipped after one day, not to mention we spent over 2hrs and almost $200 for 2 manicures, pedicures and one eyebrow waxing. I gave them two stars because staff was really nice but the cleanliness of the pedicure tubs was definitely not there and the quality of their polish was terrible if chipped after a day. It was our 2nd time going there and it will be last time I really thought there is no way they can mess up a manicure and pedicure but I was wrong.
This place is awful. I came in for a pedicure 45 minutes before close and they had to think and discuss whether they could help me. I then went to the chair 10 minutes later and upon sitting down the nail technician began to complain about helping me and told me I needed to pick a solid color and that if I wanted a design I would have to come back. I told her I just wanted a plain white color nothing else. I was then soaked by the machine due to her not putting on the filter and it spraying me when she turned it on. She told me that it was not her fault but the chair because it was new. By then I was drenched and annoyed. She did my pedicure and it felt completely rushed and ineffective. I had to tell her to fix the polish mistakes because she tried sending me off to the dryer with messy toes. Then when I was walking to the dryer she told me I had to hurry up and pay because they were closing soon. This place is horrible. I will not be coming here again.
Been going here for over 5 years to Sophia to get my eyebrows done, but went the recent time and she completely rushed on my eyebrows and changed them completely. Eyebrows are suppose to be sisters, they don’t even look like that. They don’t even look the same on both sides. I won’t be back and I’m pretty sad.
I probably will never come back to this place. My experience was horrible I came in for a full set and a pedicure , I waited almost an hour just for the owner to say she couldn’t do my full set. So I went back the next day only to wait 30 mins for my full set . However Owner started but kept stop on me to go and attend other people was very frustrating because now I’ve been here 3 hours already. About time she got ready to finish my hands she said that I had to wait for my pedicure because two other people came in with no appointment was about to get started. She suggested that she just paint my feet ,shape my toe nails and push the cuticles back I should be fine and put Vaseline on my feet with a sock and my feet will feel better. They really need to get it together. Only two people in the shop does fake nails and everybody else does manicure. WTH!!!
I'm currently sitting in their lobby after being left at the pedicure chair so the technician could go and service two other people. I waited back there for 25 minutes before I finally got up and came up front. Then another technician asked me if I still wanted to get my full set. I told her I wasn't sure I have enough time now. I got here an hour and a half ago and a full set would be at least another hour judging by how slowly they move here. Anyway, I told her I wasn't sure if I had the time and she quickly got on the phone to call another customer to tell her to come in. I spoke with her after the call (I was not paying attention to what she was saying on her call) and said I could do the full set of they could get it done in a timely manner. She tells me "oh i have someone coming up now, that's why I asked you". Trying to make it seem like it was MY fault that a basic pedicure took over an hour and then I sat around for another 25 minutes being ignored. Needless to say, I will not be returning to this place. They knew I was a first timer (TWO technicians asked if it was our first time) and proceeded to treat me like crud. I will NEVER return to this sorry salon, nor will I ever recommend anyone come here. This is the worst treatment I have ever received at a facility where I am PAYING for the services. Buyer beware. Seems like unless you're a regular and look as if you have a lot of money, they don't care to give you top notch service. They're missing out on a loyal customer and a great tipper.
Oh and to top that off, my little sister is STILL getting her acrylic full set done. She has been with that person got an hour and they haven't even started polish yet. Slowest and rudest service ever.
I’m so disappointed to have to leave a negative review however I left this nail spa bleeding with my nails wrecked! Went in to remove my acrylics however the nail tech was a bit of a hurry and not paying close attention, slipped, and took a chunk out of my finger. Then put cotton and acetone on it. Yikes. She was still in a hurry to remove the acrylics and unnecessarily damaged my natural nails in the process. Then charged me full price for the removal. Was in tears by then and paid it so I could exit that nail purgatory as soon as possible! Learn from my mistakes ladies and take your business elsewhere.
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
Places