Spanish Springs Grooming Info
Amenities
Accessibility
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Wheelchair accessible entrance
Best PlaceJuice Reviews
Been a customer for quite a few years now and usually they do an alright job. They use a weird unorganized paper system with all their dogs though and they don’t pay attention to what card they grab. Multiple times they have called other people to come get MY dog. They used to tell me it’s cause they have multiple dogs with the same first and last name as mine. I have sense put that dog down and have a new dog with a different name and the same thing is happening. My dog went yesterday and because they continued to call the wrong person my dog spent at least 45 minutes longer there then needed. Then once I got there they showed me the card they were calling and it’s a completely different breed then my dog that they just groomed. It was a new woman I’ve never seen before that cut her hair and she just brushed it off telling me “it’s not a big deal”. To her it probably isn’t but it is to me. On top of that she did a choppy job and completely missed or skipped shaving parts. Why would you not shave the vaginal area, very frustrating, we will not be coming back. Thank god people are honest and tell them they didn’t bring their dog when they call them for mine cause they don’t even check any type of identification so my dog could have gone home with a stranger.
Absolutely will be back. Ashley did a stellar job on my labradoodle, exactly what I asked for and I have one very happy, much cooler boi!!
My dog is a rescue she does pretty good here for being a little nervous is being dropped off somewhere.. I would recommend them! Staff is professional and caring!
Fantastic! Took my Tonka for a bath and nails clipped. Sara was so patient and kind . Great price . Tonka will be a regular.
Love this place! They are always really nice and our dog is always taken care of. Well worth the price!
The absolute best ???? ???? ????!!!! Sarah and Elsa are fantastic!!! I go 20 miles out of my way as my chinese crested hairless, Yoda, just loves these girls! Best prices, best treatment and kindness. I wouldn't go anywhere else. Thank God I found them as I had a fantastic groomer in Scottsdale. This business is a hidden gem ???? ✨️ ✨️!! Excellent, Excelsior!!! And I get an added bonus by talking about drumming with Elsa!! Rock on ladies!!!!
Walked in without an appointment and got my dogs nails trimmed! Friendly, super nice, and my dog was cooperative. I tried doing it myself and that was a disaster...I will go again!
I love this place! So far we have taken Stella 3 times and have been so pleased. Especially cause we have a hard time cutting her toe nails. Today she had the cutest bunny bandana! ????
Quick Facts About Spanish Springs Grooming
Spanish Springs Grooming place has some evident strengths and weaknesses based on the comments provided.
One of the strengths of Spanish Springs Grooming place is that they have professional and caring staff. Customers have mentioned that the staff is nice and takes good care of their dogs. This indicates that the employees at the grooming place are trained and provide a positive experience for both the dogs and their owners. Additionally, the groomers seem to be patient and understanding, especially with nervous dogs or dogs that may not be cooperative during the grooming process.
Another strength is the convenience and flexibility of the grooming place. Some customers mentioned that they were able to walk in without an appointment and get their dog's nails trimmed. This suggests that Spanish Springs Grooming place accommodates last-minute requests and is responsive to the needs of the customers. This flexibility can be beneficial for busy dog owners who may not always have the time to schedule an appointment in advance.
The pricing of the grooming services at Spanish Springs Grooming place is considered reasonable by some customers. They mentioned that they felt the services provided were well worth the price. This indicates that the grooming place offers competitive pricing compared to other similar establishments in the area. Affordable pricing can be a significant strength as it attracts customers and encourages repeat business.
Some customers have expressed satisfaction with the grooming results at Spanish Springs Grooming place. They mentioned that their dogs were well-groomed and that their specific grooming requests were met. This suggests that the groomers at the location have the necessary skills and expertise to groom different dog breeds and meet the expectations of their customers. Happy customers are likely to become repeat customers and spread positive word-of-mouth about the grooming place.
However, Spanish Springs Grooming place also has some weaknesses that should be addressed. One significant weakness is the seemingly disorganized paper system used to keep track of dogs. Customers have reported instances where their dog was called by mistake or their dog's card was mixed up with another dog's card. This demonstrates a lack of attention to detail and potential issues with the administrative processes of the grooming place. This weakness may cause inconvenience and frustration for customers who have to wait longer than necessary or deal with mix-ups.
In addition to the disorganized system, there have been complaints about the quality of the grooming. One customer mentioned that their dog's hair was cut unevenly and some parts were missed, such as the vaginal area. This suggests that some of the groomers may not be properly trained or attentive to detail, resulting in subpar grooming results. Inconsistent grooming quality can lead to dissatisfied customers who may seek services elsewhere.
Another weakness is the lack of proper identification checks. A customer mentioned that Spanish Springs Grooming place does not check any form of identification when handing over the dog to the owner. This poses a significant safety risk, as dogs could potentially be released to the wrong person. Proper identification checks should be implemented to ensure the accurate and safe return of dogs to their owners.
In conclusion, Spanish Springs Grooming place has strengths in terms of professional and caring staff, flexibility, reasonable pricing, and positive grooming results. However, there are weaknesses related to the disorganized paper system, inconsistent grooming quality, and lack of proper identification checks. Addressing these weaknesses could greatly improve the overall customer experience and reputation of the grooming place.
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