SPA NAIL Info
- 2783 Elkcam Blvd #201, Deltona, FL 32738 United States of America
- +1 386-218-4946
- [email protected]
- +1 386-218-4946
- +1 386-218-4946
Best PlaceJuice Reviews
Kim worked on my nails. I requested a full set pink and white and they were amazing. She was fast, attentive and did a wonderful job. She will definitely be my new nail professional!
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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Debit cards
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Credit cards
Quick Facts About SPA NAIL
SPA NAIL place, as indicated by the comments, has both strengths and weaknesses. It is important to consider each comment and evaluate the overall customer experience to determine its strengths and weaknesses.
Starting with the strengths, many customers had positive experiences with specific nail technicians, such as Kim, Tony, and Lori. They praised their professionalism, attention to detail, and overall satisfaction with their nail services. This suggests that the salon employs skilled technicians who can deliver high-quality nail services. Having talented staff members can be a significant strength for SPA NAIL place as it can lead to customer loyalty and positive word-of-mouth recommendations.
Additionally, some customers commented on the quick service they received. Being served promptly, especially as a walk-in customer, is a positive aspect of SPA NAIL place. Quick service can enhance the customer experience and attract busy individuals who appreciate efficiency.
Another strength mentioned by customers is the longevity of their nail services. Ryan was able to provide a long-lasting manicure that lasted up to five weeks, indicating the use of high-quality products and techniques. Having nail services that can withstand daily activities without chipping or peeling is a desirable characteristic for a salon.
Furthermore, SPA NAIL place seems to value customer feedback as one customer mentioned that their concerns were addressed and they were accommodated when requested. This demonstrates a willingness to improve and cater to customer needs, which can lead to increased customer satisfaction in the long run.
However, alongside these strengths, SPA NAIL place has several weaknesses that should be addressed for improvement. One recurring complaint is the lack of communication between staff and customers regarding services and prices. Multiple comments mention the absence of a receptionist and prices not being posted, causing frustration and confusion. This reflects a lack of organization and transparency, which can negatively impact the overall customer experience.
Another weakness observed in the comments is the inconsistent quality of services. While some customers praised the work of specific technicians, others mentioned subpar experiences with their treatments. Inconsistency can be detrimental to a salon's reputation as it undermines the trust and confidence of customers.
Additionally, there were complaints about the unhygienic practices observed during treatments. Customers mentioned the use of utensils that appeared unclean and the absence of a designated lash removal room, which can raise concerns about sanitation and safety. Maintaining proper hygiene protocols should be a priority for any salon or spa.
Furthermore, some customers felt rushed during their treatments, with technicians attending to other customers or leaving the treatment area frequently. This lack of focus and attention can diminish the overall experience and give the impression that the salon does not prioritize customer satisfaction.
Lastly, a few customers mentioned the high prices for certain services, such as the charge for removing previous gel color during a pedicure. Higher-than-expected prices can deter potential customers and lead to dissatisfaction if not communicated clearly beforehand.
In summary, SPA NAIL place has several strengths, including skilled technicians who deliver high-quality services, prompt service, and the ability to provide long-lasting treatments. However, the salon needs to address several weaknesses, including issues with communication, consistency, hygiene practices, customer attentiveness, and price transparency. By addressing these weaknesses and implementing necessary improvements, SPA NAIL place can enhance the overall customer experience and attract more loyal customers.
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Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 11:00 AM - 05:00 PM |
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