Solar Nails & Spa Info
Best PlaceJuice Reviews
Hannah did an outstanding job on my dip nails! Love them! The “blood” drip is soooo good!
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Quick Facts About Solar Nails & Spa
Solar Nails & Spa has received mostly positive comments from customers, highlighting some key strengths of the place. One of the main strengths is the quality of the nail technicians, particularly Hannah and Angel, who have received multiple positive reviews. Customers have praised their skills and attention to detail, commending them for producing outstanding results. Another strength is the friendly and welcoming atmosphere of the salon, with several customers mentioning the staff's friendliness and the enjoyable ambiance.
Additionally, customers have appreciated the focus on customer satisfaction and making them feel special during their visit. The staff went the extra mile to cater to the needs of customers, such as making an 8-year-old feel special during a birthday treat and accommodating customers with difficult nails or specific requests. This personal touch demonstrates good customer service and a commitment to ensuring a positive experience.
The salon's ability to provide a range of services is also mentioned as a strength. Customers have praised Solar Nails & Spa for their acrylic nail services, dip nails, gel pedicures, and pedicures in general. The positive feedback regarding these services implies that the technicians are skilled and knowledgeable in their respective areas.
However, Solar Nails & Spa also has some weaknesses that have been highlighted in the comments. One major issue is the unsolicited political views expressed by one of the workers, which affected a customer's experience. This incident was seen as a turnoff and may have given the impression of unprofessionalism. To maintain customer satisfaction, it is important for the salon to ensure that all staff members maintain a neutral and welcoming environment for customers.
Another weakness mentioned is the inconsistency in service quality. While some customers had exceptional experiences with successful callus removal and soft feet, others were disappointed with the inability of the technicians to effectively treat their callouses. This inconsistency in service quality can lead to a lack of trust and dissatisfaction among customers. To address this weakness, the salon should ensure that all technicians are properly trained and equipped to provide consistent and effective treatments.
Another weakness mentioned is the lack of clear pricing information. Some customers were unaware of the cost of services and found it inconvenient to not have a price list available on the website or social media platforms. Providing transparent pricing information can enhance customer experience and avoid any surprises or confusion during the visit.
In conclusion, Solar Nails & Spa has several strengths, including skilled technicians, a friendly atmosphere, a commitment to customer satisfaction, and a range of services. However, there are also weaknesses, such as inconsistent service quality, unsolicited political views from staff, and the lack of clear pricing information. Addressing these weaknesses can help improve the overall experience and reputation of the salon.
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Opening Hours
Monday | 09:00 AM - 07:00 PM |
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Tuesday | 09:00 AM - 07:00 PM |
Wednesday | 09:00 AM - 07:00 PM |
Thursday | 09:00 AM - 07:00 PM |
Friday | 09:00 AM - 07:00 PM |
Saturday | 09:00 AM - 05:00 PM |
Sunday | Closed |
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