Social Cafe and Coffee Roastery

+1 860-334-2819

747 Long Hill Rd, Groton, CT 06340 United States of America

Open Today: -

Social Cafe and Coffee Roastery Info

Best PlaceJuice Reviews

We went there to purchase beans to use at home. We specifically said we don’t want anything that approaches a dark roast. We went home with a pound of Brazil organic. Instead of nicely roasted beans, with a well defined flavor profile, we got an over-roasted mess that smelled and tasted like Kingsford charcoal briquettes. If you are a devotee of Starbucks it’s possible you may find pleasure in these cremated little nuggets.

OPEN Reviews (48)

Amenities

Service options

Takeout
Dine-in

Highlights

Fast service
Great coffee
Great tea selection

Popular for

Solo dining

Offerings

Coffee
Quick bite

Dining options

Dessert

Atmosphere

Casual
Cozy

Quick Facts About Social Cafe and Coffee Roastery

Strengths:

1. Unique and pleasant decor: The Social Cafe and Coffee Roastery is described as a wonderful little place with unique decor. The ambiance and aesthetics of the coffee shop contribute to a positive experience for customers.

2. Friendly and pleasant staff: Multiple comments mention the remarkable pleasantness of the staff at the coffee shop. This adds to the overall positive experience and makes customers feel welcome and valued.

3. Cleanliness: Customers appreciate the cleanliness of the cafe. A clean environment enhances the overall perception of the establishment, creating a more enjoyable and comfortable experience for customers.

4. Selection of beverages and food items: The comment states that the selection of beverages and food items is ample and of great quality. This indicates that customers have a variety of options to choose from and can expect high-quality products.

5. Social atmosphere: The coffee shop's name suggests a focus on socializing, and comments mention that locals and tourists alike appreciate the social aspect of the cafe. This implies that the atmosphere contributes to a sense of community and encourages interaction among customers.

6. Quality of coffee: Several comments remark on the incredible quality of the coffee served at the Social Cafe and Coffee Roastery. Customers mention real coffee/espresso, different flavors for every season, and high-quality roasts. This indicates that the coffee is a strong selling point for the establishment.

Weaknesses:

1. Inconsistent roasting: The comment about purchasing beans to use at home highlights a negative experience where the beans were over-roasted and did not meet the customer's expectations. This suggests that there may be inconsistencies in the roasting process, leading to a lack of control over the flavor profile of the coffee.

2. Limited filling of cups: One customer mentions that their latte cup was not filled up to their satisfaction. This indicates a potential issue with portion sizes or inconsistencies in how drinks are prepared.

3. Lack of decaf options: Another comment mentions that the cafe does not carry decaf options. While this may be a personal preference, it can be seen as a limitation for customers who prefer decaffeinated coffee.

4. Price: Multiple comments mention the high prices of the coffee compared to other popular chains like Starbucks or Dunkin'. Price can be a barrier for some customers, especially if they do not perceive the quality or value to be worth the higher cost.

5. Inaccurate labeling: A comment mentions that a Costa Rican blend labeled as a "medium" roast was actually very dark and oily. Inaccurate labeling of coffee roasts can lead to confusion and disappointment for customers who have specific preferences.

6. Inconsistency in drink quality: One comment mentions that their iced latte lacked flavor and the oat milk was not creamy. Inconsistency in the quality of drinks can negatively impact the overall experience and lead to dissatisfaction among customers.

In conclusion, the Social Cafe and Coffee Roastery has strengths in terms of its unique decor, friendly staff, cleanliness, selection of beverages and food items, social atmosphere, and quality of coffee. However, there are weaknesses in inconsistent roasting, limited filling of cups, lack of decaf options, high prices, inaccurate labeling of roasts, and inconsistency in drink quality. These weaknesses suggest areas where the cafe can improve to enhance the overall customer experience.