Smoke Zone Smoke Shop Info
Amenities
Service options
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Curbside pickup
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In-store pickup
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In-store shopping
Accessibility
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Wheelchair accessible parking lot
Planning
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Quick visit
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best PlaceJuice Reviews
I love this place! They have a ton of varying vapes, CBD stuff, and other cool things. I find something interesting and new there pretty much everytime I go. They even have 0 nicotine disposables, for people like me who just want tasty air. The staff is great. Knowledgeable, super friendly, and even remembered me and my fiance after a few months of not going. (Couldn't go due to personal reasons not because of the shop)
The staff was extremely friendly and helpful. They had exactly what my sister needed. We went away very happy ????
Always great, yet staff has made this shop excellent! Knowledgeable , cheerful and competent. I continue to be pleased with the prices and selection
This place is always on point! The staff is knowledgeable and very nice, they make you feel like it's a home away from home ???? the prices are the cheapest quality at the best and hours are ridiculously convenient. Thanks Smoke Zone!
second time i’ve been sold the “ice” version when asked which i’ve preferred i always remark how i hate ice. came home didn’t finish the bottle i had been using for a week so of course the receipt is gone, now i’m stuck with two bottles of ice. much prefer voltage vape next door they’ve never made this mistake. happened here a few months ago as well.
Bought a device used it for 2 days when to charge it would not charge brought it back on the 4th day and they can't do anything for me Guess I will spend my money elsewhere
Knowledgeable staff! Visually pleasing young Queen on staff! Thumbs up
Apparently your constitutional rights aren’t allowed in this location and you are not allowed to speak on the phone about the flavors they have
Quick Facts About Smoke Zone Smoke Shop
Smoke Zone Smoke Shop has several strengths that make it a desirable place for customers. Firstly, the store offers a wide selection of products, including varying vapes, CBD products, and other interesting items. This extensive range ensures that customers can always find something new and appealing whenever they visit the shop. Additionally, the store caters to different needs by providing 0 nicotine disposables, which is ideal for individuals who simply want enjoyable flavors without the nicotine content.
One of the major strengths of Smoke Zone Smoke Shop is its staff. Multiple comments highlight the friendly and helpful nature of the employees. Customers praised their knowledge, cheerfulness, and competence, all of which contribute to a positive shopping experience. The fact that the staff members remembered one customer and their fiancé after a few months of absence demonstrates a high level of personalized customer service. The staff's ability to assist customers in finding exactly what they need adds further value to the shop's services. Additionally, the comment mentioning a "visually pleasing young Queen on staff" suggests that the store prides itself on having diverse and appealing employees.
Another strength of Smoke Zone Smoke Shop is its pricing and selection. Customers consistently express satisfaction with the competitive prices and variety of products available. This combination attracts customers who value affordability without compromising quality. Furthermore, the shop's convenient hours are highly regarded, emphasizing its commitment to customer convenience.
However, the shop is not without its weaknesses. One customer complained about being sold the wrong product on two separate occasions. These errors indicate a possible lack of attention to customer preferences or mistakes made by the staff during the sales process. In contrast, a neighboring vape shop is mentioned as an alternative due to its consistent accuracy in meeting customer preferences. This highlights an area in which Smoke Zone Smoke Shop can improve to enhance customer satisfaction and avoid similar mistakes in the future.
Another comment expresses disappointment in the shop's customer service regarding a faulty device. The customer claimed that the device stopped working after just two days of use and when they attempted to return it, the store was unable to assist them. This scenario suggests a weakness in the shop's policy for handling defective products. Failing to provide a satisfactory solution to a faulty device gives customers a negative impression and may deter them from making future purchases.
Lastly, one comment accuses the shop of restricting constitutional rights. While details are not provided, this statement suggests that the shop's policies or behavior may conflict with the customer's understanding of their rights. This accusation indicates a potential lack of transparency or unclear policies that have resulted in dissatisfaction among customers.
In conclusion, Smoke Zone Smoke Shop has several strengths, including a diverse and interesting product selection, friendly and knowledgeable staff, competitive prices, and convenient hours. However, the shop can benefit from addressing weaknesses such as ensuring accurate product sales, improving customer service regarding faulty devices, and ensuring clear and transparent policies that respect customers' constitutional rights. By focusing on these areas of improvement, Smoke Zone Smoke Shop can maintain and enhance its positive reputation among customers.
Today
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