Shisha Garden Grill Info
Amenities
Highlights
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Great tea selection
Atmosphere
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Casual
Crowd
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Groups
Payments
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NFC mobile payments
Dining options
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Dessert
Planning
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Accepts reservations
Service options
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Takeaway
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Dine-in
Offerings
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Late-night food
Best PlaceJuice Reviews
Amazing shisha place. Affordable and the flavours are better than a lot of other places we’ve tried. They have a lot of space and different atmospheres you can sit. Food is also affordable yet delicious. We ordered their lamb chops, comes in 5 pieces with salad & rice or chips for £14.
Customer service was perfect, they gave us seats outside as we requested and came and checked up on me to make sure I was comfortable or if I wanted to sit elsewhere. Definitely would recommend.
If we could give 0 stars, I would. We wanted me and my 2 friends a place to watch Bayern PSG game so we went here. A horrible welcome with guys who don't even want to order, we ordered a fruit platter at the start of the match, it still hadn't been served at halftime. We asked for a refund and the boss dared to refuse it! The server also lied by saying that we had only been waiting for 25 minutes and ended up recognizing his lie... Thanks to the match referee! Not to mention the chicken wraps we ordered, the bread was super hard and the meat very spicy, which obviously isn't mentioned on the menu. THE CHICHA ROOM! It was very cold there and the heaters there are UV heaters that burn the eyes. The guy who makes the shisha was sleeping in front of us, great!
£14 shisha for 2 flavours mixed.
£22 for a meal for two which includes starters and a main and drinks.
Scenery is good, seating available inside and out, hospitality is welcoming. Desserts available aswell and reasonably priced. If I am in the area again, this would be my go to place.
disgusting food, disgusting toilets, rude staff, bad vibes. do not go here.
details; toilets were covered in black grease and dirt.
we saw staff multiple times rudely staring at us.
falafel wraps had way too much pickled cabbage.
haloumi had weird texture.
DO NOT GO HERE
Disgusting food. Decor is disgusting. Very bad hygiene. The chips was hard, greasy, The worst chicken shish wrap what I've ever eaten. We didn't like the service either absolutely horrendous. We kept asking for water so many times. And at the end we had to keep asking for tea. The restaurant wasnt even full. They come late with the food, drink and teas. Never coming back to this dump site again. VERY DISAPPOINTED . The tea was the only thing was nice. I wish I could rate it 0.
The Manager was so rude, talking back negatively.
There is a very warm, remarkable atmosphere that surrounds this restaurant. It makes me relax to the point where I can't even tell whether it's my own living room. The food is great, cooked with charcoal and full of flavour.
The service was prompt and friendly. Definitely check out the back garden, really increases the uniqueness of the establishment.
Great place. Lovely shisha and authentic atmosphere
Love this place proper Chilled not all crazy loud with social media "influencers" and Instagram "model's" always nice staff lovely food and the karak chaiiii is my favourite ???????? everybody is chilled out open til late . perfect little spot
Quick Facts About Shisha Garden Grill
Shisha Garden Grill place, based on the comments provided, has a mix of strengths and weaknesses.
Starting with the strengths, customers consistently mention the affordability of the shisha and food options. This is an important factor for many customers, as it allows them to enjoy the experience without breaking the bank. The flavors of the shisha are also praised, with customers stating that they are better than other places they have tried. This is a significant strength, as the quality of the shisha can greatly impact the overall experience. The variety of spaces and atmospheres available for seating is another positive aspect mentioned by customers. This allows customers to choose the atmosphere that suits their preferences, enhancing their enjoyment of the experience. The customer service is repeatedly commended, with customers mentioning that the staff were accommodating, attentive, and responsive to their needs. This is a strength that can greatly impact the overall experience and leave a positive impression.
Moving on to the weaknesses, one customer had a negative experience while watching a game. They mention that the service was slow and the fruit platter they ordered took a significant amount of time to be served. The server also lied about the wait time, leaving a negative impression. Another customer mentions issues with the hygiene and cleanliness of the restaurant. They mention that the toilets were dirty and covered in grease, which is a major concern for customers. The rude staff is also mentioned by multiple customers, with one customer stating that they were stared at by the staff in a rude manner. The quality of the food is criticized, with customers mentioning that certain dishes had issues such as hard chips, spicy meat, and excessive pickled cabbage. This is a weakness that can greatly impact the overall dining experience. One customer also mentions that the manager was rude and responded negatively to their concerns, further adding to the negative impression of the establishment.
In terms of pricing, multiple customers mention that the shisha and food options are reasonably priced. This is a strength, as it allows customers to enjoy the experience without feeling like they are overspending. The availability of seating both inside and outside is another positive aspect mentioned by customers, as it provides options for different preferences. The hospitality is also commended, with customers stating that they felt welcomed and comfortable. The availability of desserts at a reasonable price is mentioned as a positive aspect by one customer.
However, there are several negative comments regarding the food, hygiene, and service. Multiple customers mention that the food was disgusting, with issues such as hard and greasy chips, spicy meat, and weird texture of haloumi. The cleanliness of the toilets is criticized, with one customer mentioning black grease and dirt. Rude staff is repeatedly mentioned by customers, with instances of staring and poor service. One customer mentions that they had to ask multiple times for water and tea, and that the service was slow even though the restaurant was not full. The rudeness of the manager is also mentioned, with one customer stating that they were spoken to negatively.
In conclusion, Shisha Garden Grill place has strengths such as affordability, good flavors, different seating options, and positive customer service experiences. However, there are weaknesses in terms of slow service, cleanliness issues, rude staff, and quality issues with the food. These weaknesses can greatly impact the overall experience and leave customers disappointed.
Place Pictures
Today
Opening Hours
| Monday | 12:00 PM - 02:00 AM |
|---|---|
| Thursday | 12:00 PM - 02:00 AM |
| Friday | 12:00 PM - 02:00 AM |
| Sunday | 12:00 PM - 02:00 AM |
| Wednesday | 12:00 PM - 02:00 AM |
| Tuesday | 12:00 PM - 02:00 AM |
| Saturday | 12:00 PM - 02:00 AM |
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