Secret Garden Inc Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible parking lot
Planning
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Quick visit
Best PlaceJuice Reviews
This store was an amazing sight! Fairy gardens, mermaids, unicorns, drinking cups, quilts! It was stunning!
This store is just.. wow! It is a lot to take in. Just the detail in the store itself, along with all of the merchandise. Definitely recommend visiting this store if you're visiting the area!
Plz if you get time this place will not disappoint, I go every couple weeks and still haven't seen it all
Love this place but be Aware, we drove 90 min to find them closed on a Saturday in March. Google hours said they were open. Out family is very disappointed. Not sure the next time we will risk the 3hr trip.
This is a very unique store. I've never seen anything like it before. We bought an inexpensive (not hand made) quilt there and are very happy. They also have hand made quilts at the going prices. The number of dolls and fairies is amazing. It is a very entertaining place.
I didn’t want to leave this store! Everywhere you look is so beautiful. So many cool trinkets and so much more. My son got a little ceramic owl and the girl who worked there packaged it(as shown in the photo) like a live owl. Got a box and poked holes in it, made a handle and stuffed it with stuffing for him. Great customer service. Definitely a must to stop and shop when you’re in the area!
This is place was Magical..I absolutely loved it...The staff was Fantastic & Super nice.. definitely would go back again????
What an incredible store! The owner has done an amazing job with the design of the store. I'm very excited to hear about the fairy theme hotel that will be opening. We were vacationing here from New Jersey so I'm disappointed that there isn't a website to shop from because I can't just easily come back.
Quick Facts About Secret Garden Inc
Secret Garden Inc. seems to have a number of strengths based on the comments provided. One of its main strengths is its visually stunning and unique store design. Customers are amazed by the level of detail and the wide range of merchandise available, from fairy gardens, mermaids, and unicorns to quilts and trinkets. The store's overall atmosphere seems to be captivating and entertaining, providing a magical experience for visitors.
Another strength highlighted in the comments is the customer service. The staff is described as fantastic, super nice, and providing great customer service. The example of the employee packaging a ceramic owl like a live owl for a customer's child demonstrates their willingness to go above and beyond to create a memorable experience.
The variety of products available also seems to be a strength of Secret Garden Inc. Customers mention a wide range of items, such as quilts, dolls, fairies, and cool trinkets. Whether customers are looking for inexpensive or hand-made items, there seems to be something for everyone.
Additionally, the store seems to have a loyal customer base. One comment mentions that they visit the store every few weeks and still haven't seen everything, indicating that Secret Garden Inc. provides a unique and ever-changing shopping experience that keeps customers coming back for more.
Despite these strengths, there are some weaknesses to consider. One customer had a negative experience when they drove 90 minutes to find the store closed despite Google indicating that it was open. This suggests a lack of accurate and up-to-date information regarding store hours, which can be frustrating for customers who make a long trip only to find the store closed.
Another weakness mentioned is the lack of an online shopping option. A customer visiting from out of town expressed disappointment that there is no website to shop from, making it difficult for them to access Secret Garden Inc.'s products once they return home. This limitation could potentially impact the store's reach and customer base, as it relies solely on in-person visits.
In conclusion, Secret Garden Inc. appears to have several strengths, including its visually stunning store, wide range of merchandise, outstanding customer service, and a loyal customer base. However, weaknesses such as inconsistent information about store hours and the lack of an online shopping option should be addressed to enhance the overall customer experience and accessibility of the store's products.
Place Pictures
Today
Opening Hours
| Monday | - |
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| Tuesday | - |
| Wednesday | - |
| Thursday | - |
| Friday | - |
| Saturday | - |
| Sunday | Closed |
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