Salon Elite Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Appointment required
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Appointments recommended
Best PlaceJuice Reviews
Was referred to Michelle by a friend of mine. An AWESOME and GREAT experience!! Highly recommend contacting Michelle for ALL your hair needs.
The whole staff is very nice and friendly! Great atmosphere as well. Alaina cuts my hair and is great! Been going to her since 2013. Michelle has cut my hair a few times when Alaina has been out and does a fantastic job too! I highly recommend Salon Elite!!
I had the most relaxing massage here! I immediately scheduled my next appointment for one. The masseuse is extremely busy, expect to have to wait a month or more after contacting her for your actual appointment. I promise it's worth the wait!
Very friendly people and the lady that done my hair done a wonderful job thank you Renee
Wouldnt leave a star if I didn’t have to write the review. First couple
of visits was ok. Then came the big mistake. Was foiled with highlights and left for almost an hour without even being checked. My hair is very fine and fragile anyway. I asked to be rinsed but she wasn’t concerned. Very stressful as I knew this had to be frying my hair. I was right. My hair is ruined and bleached out which I did not ask for. Will never go back to MW at this place. Oh and she said it was my fault. Ha. Found out she’s also botched another person too.
This was the best experience I've ever had with taking my boys to get their haircut! My boys are both autistic and HATE haircuts. Mrs. Renee did absolutely awesome with them. Even with them not sitting still and being upset the whole time, she got their haircuts done. She was so helpful and nice the whole time. I would highly recommend this place!
They are one of the best salon's around. Very upbeat, professional and will always listen to your needs and do what it best. The owner April is such a hard worker along with the other stylists.
My granddaughter had her hair cut and curled and she absolutely loves it. Michelle Wallis did an amazing job. I would recommend Salon Elite to anyone.
Quick Facts About Salon Elite
Salon Elite, as evidenced by the comments, has several strengths that make it stand out as a reputable salon. These strengths are:
1. Excellent hair services: The salon receives praise for its hair services and the expertise of its stylists. Clients express satisfaction with the quality of haircuts and hairstyles they receive. Michelle and Alaina, in particular, are mentioned as skilled stylists who consistently deliver great results. This indicates that Salon Elite has a team of trained professionals who can meet various hair needs.
2. Friendly and welcoming staff: Multiple comments highlight the friendly and welcoming nature of the salon's staff. Clients mention a nice and friendly atmosphere, indicating that Salon Elite has a positive environment that makes clients feel comfortable. This strength is important as it contributes to an overall positive experience for clients.
3. Relaxing massage service: The salon also offers massage services, and a client mentions having had a relaxing massage experience. This indicates that Salon Elite not only excels in hair services but also provides quality relaxation services. The fact that the client immediately scheduled another appointment implies that the massage service is highly valued.
4. Accommodation of special needs: A comment mentions how well a stylist, Mrs. Renee, handled cutting the hair of two autistic boys. This highlights Salon Elite's ability to cater to special needs clients and create a welcoming environment for everyone. This strength demonstrates the salon's commitment to inclusivity and customer satisfaction.
5. Professionalism and attentiveness: Salon Elite is praised for its professionalism and willingness to listen to clients' needs. The salon is described as upbeat and professional, which suggests that the salon staff prioritize customer service. This strength is crucial in ensuring that clients feel heard and leave satisfied with the services received.
However, Salon Elite also has weaknesses that should be addressed:
1. Scheduling delays: One comment mentions having to wait for a month or more to secure an appointment with the masseuse. This indicates that the salon may struggle with scheduling and might not have enough staff to meet the demand for certain services. This weakness may lead to frustration and potential loss of clientele.
2. Inconsistent service quality: While the majority of clients had positive experiences, one comment mentions a negative experience where a client's hair was left to process for an extended period without supervision. The client alleges that this resulted in damaged and bleached hair, which was not the desired outcome. This indicates that there might be inconsistencies in the level of service provided, leading to potential dissatisfaction among some clients.
3. Negative reputation: One comment mentions another client who had a negative experience at the salon with the same stylist who allegedly botched the client's hair. This suggests a potential trend of poor quality service delivered by the stylist, which could harm the salon's overall reputation. It is essential for Salon Elite to address these issues promptly to prevent further damage to its reputation.
In conclusion, Salon Elite has several strengths, such as excellent hair services, friendly staff, relaxation services, accommodation of special needs, and professionalism. However, the salon also has weaknesses, including scheduling delays, inconsistencies in service quality, and negative reputation. By addressing these weaknesses and building on its strengths, Salon Elite can continue to provide exceptional services and maintain a positive reputation in the salon industry.
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