Rumorz Salon Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Best PlaceJuice Reviews
I love the attention I get from Amber. She listens to what I want. She asks questions, then makes it happen
April did an excellent job of asking the right questions and then cutting my hair exactly how I wanted. This is just my second time but she remembered how I wanted it. Very professional but also very personable.
Very clean. Friendly staff. Jennifer did a fantastic job on my color and cut. Great gift shops. Sister found a blouse that is cute and summery.
Friendly sta, reasonable price
I haven't had my haircut in 1 year and half was very nervous about the whole thing just trying to find a new beautician is a pain but Ms April reassured me everything would be great and it turned out that I had a great experience and I have to say she is awesome. Love my new cut and my new beautician.
They were awesome. Amber done a wonderful job and will be going here from now on. Very polite and very hospitable. This is from someone that always cut her own hair. Thank you Amber
Ashley is awesome. She gave me a great haircut. In and out in no time. The staff is friendly. Great cut for a great price. Thank you Ashley.
Jill is a doll and does a fabulous color and cut
Very professional
Quick Facts About Rumorz Salon
with excellent attention to detail. The salon is very clean and the staff is friendly. The price is reasonable and the atmosphere is welcoming. The stylists, such as Amber, April, Jennifer, Ashley, and Jill, are highly skilled and professional, taking the time to listen to their clients' desires and making them feel comfortable. Many clients appreciate the personalized service they receive, with stylists asking questions and remembering previous preferences. This attentiveness contributes to a positive customer experience and builds trust between the stylist and client.
Another strength of Rumorz Salon is the presence of a gift shop. This adds value to the salon experience, allowing clients to browse and potentially purchase items such as clothing. This additional offering enhances the overall experience and may entice clients to return for both salon services and shopping.
The salon's ability to accommodate nervous clients and provide reassurance is also highly valued. A comment from a client who hadn't had a haircut in a year and a half demonstrates how the salon staff, specifically April, was able to alleviate any anxiety and create a positive experience. This demonstrates empathy and excellent customer service, contributing to the salon's strengths.
In addition to these strengths, there are a few potential weaknesses that should be considered. Firstly, the comments do not provide much information about the range of salon services available. While the positive experiences related to haircuts and colors are highlighted, it is unclear if the salon offers other services such as manicures, pedicures, or spa treatments. Expanding the range of services could attract a wider client base and increase revenue.
Furthermore, while the comments generally praise the staff for their professionalism, it would be helpful to have more specific information about the stylists' qualifications and training. Clients often look for highly skilled individuals with specific expertise, certifications, or training in certain hair techniques (such as balayage or hair extensions). Providing more information about the stylists' qualifications can help potential clients make informed decisions and instill confidence in their chosen stylist.
Lastly, it should be noted that the comments primarily focus on the staff and services, with little mention of the physical ambiance or decor of the salon itself. While the friendly and welcoming atmosphere is mentioned, more information about the overall aesthetic and comfort of the salon space could provide additional insights for potential clients.
In conclusion, Rumorz Salon has several strengths that contribute to a positive customer experience. The attentive and professional staff, personalized service, cleanliness of the salon, reasonable prices, and the presence of a gift shop all add value to the salon experience. However, potential weaknesses to consider include the need for more information about the range of services offered, the stylists' qualifications, and the overall ambiance of the salon. By addressing these weaknesses and continuing to prioritize customer satisfaction, Rumorz Salon can solidify its position as a reputable and successful establishment.
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