Royal Nails Info
Best PlaceJuice Reviews
My last time was like before new year and my nail is already a mess it didn’t last at least the week????????and one of my cats have a leg hahaha so sad actually.
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Quick Facts About Royal Nails
Strengths:
1. Great customer service: One comment mentioned that the customer loved their nails and had a positive experience with customer service.
2. Clean place: Another comment mentioned that the place was clean, indicating that the salon pays attention to maintaining a hygienic environment.
3. Quick service: A customer commented that they were quick to help, suggesting that the salon values efficiency and prioritizes timely service.
4. Long-lasting nails: One customer mentioned that their nails lasted over a month, indicating that the salon provides durable and professionally done nail services.
5. Extra care for pedicures: A customer noted that the salon takes extra care during pedicures, trimming nails perfectly and preventing ingrown nails. This suggests that the salon values providing thorough and meticulous services.
6. Thorough pedicure service: A customer mentioned that their brother received a thorough pedicure, indicating that the salon pays attention to detail and ensures a high-quality pedicure experience.
7. Accept walk-ins: One comment mentioned that the salon accepts walk-in customers, which can be convenient for those who prefer a more spontaneous visit without booking in advance.
Weaknesses:
1. Poor nail longevity: One customer mentioned that their gel nails did not last even a week, suggesting that the salon may need to improve their nail application technique or use higher-quality products.
2. Aggressive and rude behavior: A customer commented that the salon staff were rude and aggressive, which is a significant weakness as it can lead to a negative customer experience and deter potential customers from returning.
3. Overpriced services: Multiple comments mentioned high prices and unexpected additional charges. From charging extra for different nail shapes to significantly increasing the price for filing nails, the salon seems to have pricing practices that may be perceived as unreasonable by customers.
4. Lack of attention and communication: One customer mentioned that the staff at the salon were engaged in conversations on the phone and refused to do the requested nail style. This lack of attention and communication can negatively impact the customer experience and result in dissatisfaction.
5. Language barrier: A customer mentioned a small language barrier, which can make communication difficult and potentially lead to misunderstandings or misinterpretations.
6. Adding their own tip: One customer warned others to be careful as the salon adds their own tip. This suggests that the salon may not be transparent with their pricing and may add unrequested charges, potentially leaving customers feeling ripped off.
In conclusion, while Royal Nails place has some strengths such as great customer service, cleanliness, quick service, long-lasting nails, extra care for pedicures, thorough pedicure service, and accepting walk-ins, there are several weaknesses that need to be addressed. These include poor nail longevity, aggressive and rude behavior from staff, overpricing services, lack of attention and communication, a language barrier, and questionable pricing practices such as adding their own tip without customer consent. By addressing these weaknesses and focusing on improving customer satisfaction, Royal Nails place can enhance its overall reputation and attract more loyal customers.
Place Pictures
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places