Rafael's Italian Restaurant

+1 931-962-4997

2659 Decherd Blvd, Winchester, TN 37398 United States of America

Open Today: -

Rafael's Italian Restaurant Info

2659 Decherd Blvd, Winchester, TN 37398 United States of America
+1 931-962-4997
[email protected]
+1 931-962-4997
+1 931-962-4997

Best PlaceJuice Reviews

Although the motif is a little tired, their food is really good. I am particularly fond of their gyros and their pizza is also really good while the two for pizza deal is hard to beat. My wife likes their ravioli (I get to clean up any remaining meat sauce. It is very good). Although maybe not the best in the area, everything is very good so you really can't go wrong here.

When ordering spaghetti I have almost always been given bread sticks with my order and I actually prefer garlic bread. I was given garlic bread maybe once with it. So when ordering recently I asked for garlic bread instead of bread sticks. I was told that garlic bread always comes with the spaghetti and that one has to request breadsticks. I informed the female taking my order that this had not been my experience and that I have never requested bread sticks.I don't like the bread sticks and this was my first time even making an attempt to say anything to ensure I was getting garlic bread. I was very polite til the end and said thank you. Not only was I made to feel like I was being dishonest, but this female replied to my thank you by just hanging up. No bye, no your welcome, no telling me how long it was going to be. The food is delicious,but the customer service was very rude.

Called and was immediately put on hold for 6 mins until someone picked up phone just to hang up, called back was immediately put back on hold for 9 mins more until phone was picked up again then hung back up on a second time. Was literally driving by figured I could go in to place my order, place was empty two very rude young men on the register and answering phones. Had to ask three times to speak with manager and she said the phone just does that. Great pizza terrible service.

My family and I ate here today and the boy working was extremely great. I think he said his name was Andrew but I just wanted to say thank you Andrew for getting my daughter a high chair for her “baby”. This man got my daughter a high chair for her doll. We need more people like him in the work place

Very rude, gave me the wrong spaghetti, no meatballs as I ordered and their excuse was we didn't charge you for meatballs and walked away, being handicapped I asked if they could carry my wife's tray to the table and again walked away and ignored me. Piss poor attitude from the girl with stars ????painted around her eyes and the boy didn't get the order right. I won't be back. Poor attitude and very rude.

Rachael's has good food but who ever they have fixing pizza needs a lesson. I always oder the pizzas with just pepperoni and well done. This is why...... I called in the pizza for pepperoni, banana peppers, and jalapeños and on one small slice there was 2 pepperoni, 6 banana peppers and 12 jalapeño slices. The pizza just tasted like the vinegar from all of the pickled peppers on the pizza and impossible to eat. They also do not know what well done means. Its a little bit more of a drive to Tullahoma but they are 100% better.

Had the Italian cheese stake with mushrooms and a side of fries. The food was excellent. You order then wait for your number to be called and get your own food.

Lol if you like real Italian food don't go here you won't be happy. Sad excuse for lasagna. Don't get the fried mushrooms. The spinach feta calzone was three most eatable thing we had.

Today