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Queen's Nail

+1 510-483-3851
1509 Washington Ave, San Leandro, CA 94577 United States of America
Open Today: 10:00 AM - 06:00 PM

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Best PlaceJuice Reviews

I visit there for acrylic nails just short one. The lady she give me total $65. So I ask you want cash or card. I have exactly $65. For tip I have to use my card. Firstly she said cash I said okay but I have exact $65. She want tip I said take card will give you tip. She is so rude. That not my problem you can take card if you want tip. She said use atm only for tip amount are you serious why I’m paying extra atm fee. Bad service if you don’t have cash they treat customers very rudely.
I love this gold sparkle. It just looks beautiful.
Best short nails ever done and the salon was not full. Open parking but i chose another lot. Notice that the some parking meters were some prepayed and purple 3 zone. No one would parked their so i looked up Zone 3 not much-multi plan. Better Safe then Sorry.
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Service was amazing???? got my nails toes and eyebrows done at the same time effortlessly
I wish I can give 0 stars ! They need to be shut down immediately. They gave me an infection on my toenail ! And also waxed off my entire eyebrow. Terrible Business
Covid-19 compliant, they can do almost any design or type of nail or full set on your feet. I did mood polish on a Full set short and pedicure.
I've been coming here for the last 6yrs they are clean but the service has been not good the ladies don't speak or understand English and today the cut my toe when I was getting my pedicure
Went here mid morning on a Tuesday for a fill, pedicure, and eyebrows and had a really good experience. Am glad I didn’t read the reviews or I might have passed this place up. Their prices were good and the service was friendly and efficient. My nails were not *perfect* but were perfectly good enough for the price. My eyebrows did end up perfect, and my pedi left my feet feeling fantastic.

Quick Facts About Queen's Nail

Queen's Nail place has both strengths and weaknesses, as highlighted by the comments provided.
Starting with the strengths, one customer mentioned that they were able to get the best short nails ever done at Queen's Nail place. This indicates that the salon has skilled technicians who can deliver quality services. Additionally, the comment about the beautiful gold sparkle suggests that the salon offers a wide range of attractive nail designs.
Another positive aspect mentioned is the efficiency and ease of getting multiple services done at the same time. The customer was able to get their nails, toes, and eyebrows done effortlessly, indicating that the salon has a capable and efficient staff who can handle multiple services simultaneously.
The comment about the salon being Covid-19 compliant is also a strength. During the ongoing pandemic, customers are concerned about safety measures being taken by businesses. Queen's Nail place appears to prioritize the safety of its customers, which is a positive attribute.
Furthermore, one customer mentioned that the salon offers a variety of designs and types of nails, including mood polish. This suggests that Queen's Nail place stays updated with the latest trends and provides options for customers to choose from.
Moving on to the weaknesses, one major issue highlighted by multiple customers is the poor customer service at Queen's Nail place. One customer mentioned that the staff was rude when asked about payment options, while another customer complained about the language barrier and a lack of understanding from the staff. Such negative experiences can significantly impact the reputation of the salon and lead to a loss of customers.
In addition to poor customer service, there were also complaints about the quality of the services provided. One customer mentioned that they got an infection on their toenail after visiting Queen's Nail place, while another mentioned that their entire eyebrow was waxed off. These incidents indicate a lack of attention to detail and proper hygiene practices, which is a major concern for customers.
Another weakness highlighted by a long-time customer is the inconsistency in service quality. Despite visiting the salon for six years, they mentioned that the service has not been good. This suggests that there may be issues with maintaining consistent quality standards.
Although the prices at Queen's Nail place were considered good by one customer, the same cannot be said for all customers. One individual mentioned that they had to pay an extra ATM fee to tip the staff, indicating that the salon does not provide convenient options for tipping.
Lastly, the comment about the parking situation indicates that the salon may not have the best location or parking facilities, which can be inconvenient for customers.
In conclusion, Queen's Nail place has strengths such as skilled technicians, a variety of nail designs, efficient service, and Covid-19 compliance. However, the weaknesses include poor customer service, hygiene issues, inconsistent quality, inconvenient tipping options, and possible location disadvantages. Improvements in these areas can help enhance the overall customer experience at Queen's Nail place.


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Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday 10:00 AM - 06:00 PM

How to go there

Location