Queen Beauty Supply (Victorian Beauty Supply) Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Best PlaceJuice Reviews
Yup, I just had a similar experience as the one several people have noted: stalker treatment by the staff. I went in wearing my work outfit (literally came straight from the office), asked where the drawstring ponytails were (they have very few options, so if that's what you're looking for, don't bother), and was VERY vaguely pointed in a direction. I go looking, and the staff person I asked followed me and spent the next ten minutes just hovering near me. Not helping, mind you. Not even interested in helping. Just staring at me. I never even left that aisle because I was trying to see if they had anything I wanted, and she just. Kept. Staring at me.
She left for ten seconds to help another customer who asked, and the next time I looked up again, boom, inches away from me.
Never going back again. The management needs to train their staff not to treat their customers as nothing more than potential thieves. The fact that I'm just one of several people complaining about this can't be a coincidence.
Good Good stuff here!!! My go to for eyelashes. I do not go anywhere without my eyelashes so I need good quality, sexy, unique lashes. This place never fails me!!! Big selection of lashes, styles and brands. And all about 3.99. The staff is awesome not overbearing just friendly so I love frequenting this place.
I like the supply of product but I hate to feel like I'm being followed. They keep an eye on you like you are going to steal something. It was close to closing time and I was trying to leave the store after my purchase and the manager pushed me out because he didn't want to let somebody in. I did not like that!
Large selection of wigs, which is why I was there. You're greeted when you walk in and you dont feel like you're being stalked while you browse. A young woman asked if I needed any help after I had time to look around and came back to me when she saw i was needing help with selection. She was patient and i had an overall great experience. I would definitely go back.
I used to go here every Friday and spend like $100 in store, but one day I bought my son who was having a fit, and I was told to leave there store. Now what if my son had some type of mental disability or physical disability? That's discrimination, I will not be shopping there anymore.
The wigs are a bit over priced. The hair products and accessories are in abandon. They might not have what you looking for but there’s alway an alternate. The staff is very friendly and willing to help you find what you looking for. Parking is not sooo great.
Good service and nice employees ☺️???? and it was very quick. No problems and no situations. In and out ???????? how I like it.
Went in for Cream of Nature Hair Color, I only use that one, it works best for me. Have been using it for several years. Great product.
Quick Facts About Queen Beauty Supply (Victorian Beauty Supply)
Queen Beauty Supply, also known as Victorian Beauty Supply, has both strengths and weaknesses based on the comments provided.
One strength of Queen Beauty Supply is its large selection of lashes. The store offers a variety of styles and brands of eyelashes, providing customers with a wide range of options. This is particularly appreciated by the commenter who considers eyelashes to be an essential part of their look.
Additionally, the store has a good supply of hair products and accessories, according to one commenter. While they may not have every item a customer is looking for, there are always alternatives available. The staff is also mentioned as being friendly and willing to help customers find what they are looking for.
Another strength mentioned by a commenter is the quick and efficient service at Queen Beauty Supply. The commenter had a positive experience, with no problems or situations encountered. This suggests that the store is able to provide fast and hassle-free service to customers.
On the other hand, one weakness highlighted by multiple commenters is the issue of staff behavior. Several individuals mentioned feeling like they were being followed and monitored by the staff, which made them uncomfortable. This behavior can create a negative shopping experience and may deter customers from returning to the store.
The issue of staff behavior is further emphasized in a specific incident where a staff member continuously stared at a customer, making them feel unsettled. This kind of treatment can make customers feel unwelcome and may lead to the loss of potential business.
Another weakness of Queen Beauty Supply is the possibility of discriminatory behavior. A customer who had brought their son to the store was asked to leave, which raises concerns about discrimination, especially if the child had any disabilities. This incident not only hurt the customer's feelings but also raises ethical concerns regarding the treatment of customers with special needs.
In terms of specific products, one commenter mentioned that the wigs at Queen Beauty Supply are overpriced. This may indicate that the store does not offer competitive pricing for certain items, potentially causing customers to seek alternative suppliers for these specific products.
Parking is also described as not being great, which can be seen as a minor inconvenience for customers. This may discourage some individuals from visiting the store, especially if they have difficulty finding parking nearby.
In summary, Queen Beauty Supply has strengths such as a large selection of lashes, a good supply of hair products and accessories, efficient service, and friendly staff. However, weaknesses lie in the staff's behavior, potential discriminatory actions, overpricing of certain products, and inadequate parking facilities. Addressing these weaknesses could lead to an improved shopping experience and increased customer satisfaction.
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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