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Pro Nails

+1 270-735-9158
611 W Poplar St C5, Elizabethtown, KY 42701 United States of America
Open Today: 09:00 AM - 07:00 PM

Quick Facts About Pro Nails

Pro Nails, like any business, has its strengths and weaknesses based on the comments provided.
One strength of Pro Nails is their efficiency in providing quick service. According to one reviewer, they were able to get seated and started within a mere 5 minutes of arrival. This fast turnaround time can be appealing for customers who are in a hurry or have limited time available for their nail appointment.
Another strength highlighted by a different reviewer is the friendly atmosphere and exceptional customer service. This individual has been going to Pro Nails since 2017 and consistently has a positive experience. The staff is kind and accommodating, which creates a pleasant environment for customers. Additionally, they mentioned that Pro Nails is particularly considerate towards children, ensuring a good experience for younger customers as well.
The affordable prices at Pro Nails are also seen as a strength by some customers. One reviewer praises the salon for offering great results at reasonable rates. This affordability can attract budget-conscious individuals who still want quality nail services without breaking the bank.
The salon's physical appearance is another strength mentioned by a customer. They describe Pro Nails as a "beautiful salon." A visually appealing environment can enhance the overall customer experience and contribute to a sense of luxury and relaxation.
However, despite these strengths, there are also weaknesses that need to be addressed by Pro Nails. One common complaint among customers is the quality of nail polish used. One reviewer states that their nails started to lose color within a week, suggesting that either the polish used is of low quality or the application may have been faulty. This issue can be a significant drawback for customers who expect their manicures to last longer.
Another weakness is the lack of availability for walk-in customers. One individual reported that despite arriving 45 minutes before closing time, they were turned away. This rigid policy towards walk-ins can result in lost potential customers and may not be accommodating to those who may have urgent or spontaneous needs for nail services.
Another recurring complaint is about the pricing and service inconsistency. One reviewer suggests that they were overcharged for a fill-in because of their specific nail bed size, which led to disappointment when the results did not last. Inconsistency in services and pricing can create a negative impression among clients and deter them from returning.
Accepting only cash and checks is seen as a weakness by some customers who would prefer the convenience and security of paying with credit cards. This limitation may deter potential customers who prefer electronic payment methods or do not carry cash or checks with them regularly.
In conclusion, Pro Nails has various strengths such as quick service, friendly atmosphere, affordability, and a visually appealing salon. However, weaknesses include the use of low-quality nail polishes, limited availability for walk-ins, inconsistent pricing and service quality, and the lack of credit card payment options. By addressing these weaknesses, Pro Nails can work towards providing an even better experience for their customers.


Best PlaceJuice Reviews

After sitting and waiting several minutes with another lady, a girl walks in and asked if it was a bad time. If so, she could come back tomorrow. She said that she didn't have an appointment. They say no, 5 mins. Within 5 mins, the last lady that came in, was seated at a station. Then she comes and gets the lady that had been waiting with me. The nail tech said the last lady had appointment. No she didn't, she stated that when she came in. Needless to say, I left. After she lied and played favorites, I wasn't about to give them any of my money. Bad atmosphere, unfriendly, go elsewhere.
I have been going to this salon since 2017. Every time I go I have a wonderful experience. Granted, sometimes there is a long wait but they get extremely buy and that’s everywhere anymore. They are always so kind, do an amazing job and are super kind to my daughter when I bring her. I’ll never understand how this place ever gets a bad review. This will always be my place!
Got a fill in with a new color, very pleased with the out come. At first I thought my nails looked amazing but the nail polish they use is very cheap or they did something wrong. My step sister and I both got our nails done and both of our nails started loosing color at the tips.... This place is great for quick service but you get what you pay for. The pictures include before and after just 1 week to the day.
They do a great job @ a great prices. You defiantly need any appointment for the weekend & they don't accept credit cards. Cash & checks only
I did my gel on Monday and it's already chipping
I dont know why I have to pay $40 to have my mani last for 3days
I will never come to this place again. She charged me the same price for a fill in as if I would have gotten a fresh set. I was told because I do not have the “normal short nail beds” that it will be a higher charge and that it uses more product. As she did the fill in, she used very very small amount of acrylic that my nails didn’t even last a full week. Very disappointed and will never return.
It is a beautiful salon but the nail tech did not give me the look I wanted my nails look like Fred Flintstone fingers. If I return I want a different nail tech.
i walked in and it was about 45 mins before closing, i just wanted to get my nails painted and they wouldn’t take me. lost a new customer

Pro Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Payments
  • Cash-only
  • Checks

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 06:00 PM
Sunday 02:00 AM - 05:00 PM

How to go there

Location