Pink Pony Tail Salon Info
Best PlaceJuice Reviews
First time at this salon. My stylist was Mimi & she was absolutely amazing. I needed a subtle change. She walked me through every process we were doing. Explained everything. Asked for a cut and color. I showed her a photo and she executed it exactly how I wanted it.
Super friendly & knows what she is doing. I highly recommend Mimi. Had an amazing experience and will def be returning.
Thank you Mimi!
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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Debit cards
Quick Facts About Pink Pony Tail Salon
Pink Pony Tail Salon appears to have several strengths based on the comments provided. One of the strengths is the expertise and professionalism of the stylists. Multiple customers mentioned that their stylist, such as Mimi, Joey, Gabrielle, and Jennifer, did an amazing job and were knowledgeable about hair coloring, cutting, and styling techniques. They also appreciated that the stylists took the time to understand their desired look and executed it exactly as they wanted.
Another strength of Pink Pony Tail Salon is the friendly and accommodating customer service. Many customers mentioned that the staff, including stylists and the manager Sherry, were friendly and willing to please. They appreciated the good communication and the fact that the stylists listened to their preferences and made recommendations based on their hair type. Additionally, the manager Sherry apologized and offered a complimentary haircut to a customer who had a negative experience, demonstrating that the salon values customer satisfaction.
The overall cleanliness and professionalism of the salon is another strength mentioned by customers. They noted that the salon is clean, professional, and provides a welcoming atmosphere. This contributes to a positive experience for the customers.
However, Pink Pony Tail Salon also has some weaknesses based on the comments provided. One of the weaknesses is the issue of waiting times. One customer mentioned that their appointment started significantly later than scheduled and they had to wait for an hour before their hairdresser started working on their hair. Another customer mentioned waiting for over 39 minutes while their hairdresser was attending to someone else's hair. These instances of long waiting times can be frustrating for customers and may negatively impact their overall experience.
Additionally, one customer mentioned that they did not receive any communication or apology from the salon after leaving without a haircut due to a long wait time. This lack of communication and follow-up can be seen as a weakness in customer service.
In conclusion, Pink Pony Tail Salon has strengths in its skilled and friendly stylists, good communication, and clean and professional environment. However, it also has weaknesses in terms of waiting times and lack of communication in certain instances. Overall, the salon appears to have more positive reviews than negatives ones, indicating that it is doing well in terms of providing a satisfying experience for its customers.
Place Pictures
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 04:00 PM |
| Wednesday | 10:00 AM - 05:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
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Location
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