Petsense Info
Amenities
Service options
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Curbside pickup
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In-store pickup
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In-store shopping
Health & safety
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Staff required to disinfect surfaces between visits
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Safety dividers at checkout
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Best PlaceJuice Reviews
Shot vet comes every other weekend and the ladies in the grooming department are amazing!
Update: Vikki, in grooming, is the only groomer I will use. She genuinely cares about the animals she sees and is kind with them. Great prices and great people.
Vicky in the grooming center was absolutely fantastic! Thank you so much for your patience with Hooch :-)
Very clean and organized. The staff do well keeping it stocked. I wish they were nicer, because they clearly don’t like talking to people. But I think it depends on who’s working. Not all of them are like that. I wish I could adopt all of the cats. Please give them extra love for me.
I really like your store; however, you were out of the one dogfood type I went to Moultrie to buy yesterday evening in the size I wanted. I hope that you keep more in stock and I will
stock up when you do.
Purina Pro Plan Sensitive Skin & Stomach Salmon & Rice
Your employee Hailey is wonderful, btw!
Did a good job on the dog's grooming. Poor job on scheduling.
Friendly service. Brittany does an excellent job.
Good I love how they take care of my dog and he smells so good they're so kind and my dog's so happy when he comes out of there the petsense!!!!!
Very pleasant and helpful staff. They always have the particular dry food my dog likes, and after (I think) 10 bags purchased, I'll get one free.
I found good quality products, but sadly... prices are not friendly ????
Quick Facts About Petsense
Petsense Place, based on the comments provided, seems to have several strengths and weaknesses. In this analysis, we will explore these aspects in detail.
One of the major strengths of Petsense Place is its grooming department. Customers have consistently praised the skills and kindness of the grooming staff, particularly Vicky and Brittany. The comments highlight their patience, care for the animals, and the great job they do. This positive feedback indicates that the grooming department is a strong aspect of Petsense Place, as it seems to consistently provide high-quality service.
Another strength of Petsense Place is its cleanliness and organization. Customers appreciate the well-stocked shelves and the effort put into maintaining cleanliness. This indicates that the staff at Petsense Place take pride in their store and work diligently to provide a pleasant shopping experience for their customers.
The availability of a shot vet every other weekend is another positive aspect mentioned by a customer. This indicates that Petsense Place prioritizes the health and well-being of pets by offering convenient veterinary services on-site. It also shows that the store takes an active role in ensuring that pets in the community have access to necessary healthcare.
The staff at Petsense Place is described as friendly and helpful in several comments. Customers appreciate their pleasant attitude and willingness to go the extra mile. Additionally, one customer specifically mentioned Hailey as a standout employee, highlighting the positive impact individual staff members can have on the overall customer experience.
However, there are some weaknesses mentioned in the comments that should be addressed by Petsense Place. One recurring concern is the availability of certain products. One customer mentioned that the specific dog food they were looking for was not in stock, which led them to travel to another store. This indicates that Petsense Place may need to improve their inventory management and ensure that popular products are consistently available for customers.
Another concern raised by a customer is the pricing of the products at Petsense Place. The customer mentioned that the prices were not friendly, indicating that they may be higher compared to other stores. This could potentially drive customers away in search of more affordable options. Petsense Place should consider evaluating their pricing strategy to remain competitive in the market.
It is worth noting that one customer mentioned the desire for the store employees to be friendlier. They stated that some employees seemed uninterested in engaging with customers. While the comment acknowledges that not all employees are like this, Petsense Place should work on fostering a culture of friendliness and customer-centric service across its entire staff.
In conclusion, Petsense Place has several strengths, including a skilled grooming department, cleanliness and organization, a shot vet service, and friendly staff. However, there are also areas that require improvement, such as product availability, pricing, and ensuring consistent friendliness among all staff members. By addressing these weaknesses, Petsense Place can further enhance its reputation as a pet store that provides excellent service to its customers.
Today
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