Passion Nails Info
- 3601 Constitution Blvd # C108, West Valley City, UT 84119 United States of America
- +1 801-840-1400
- [email protected]
- +1 801-840-1400
- +1 801-840-1400
Best PlaceJuice Reviews
This was the saddest manicure I have ever had I even left this place wanting to cry. I was actually embarrassed for my friend who recommended we go here, as it was her nail shop. I asked to have my nails filed and cleaned up and they made them more of a mess than when I arrived! I'd have been better off just asking for the tools to do it myself. The straight attitude and the disrespect I received while in here, should have been enough to make a person walk out, so frustrating.
Probably better off doing your own nails at home over this place.
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Quick Facts About Passion Nails
Passion Nails Salon is a nail salon that has received mixed reviews from customers. While some customers have had positive experiences with the salon, others have expressed dissatisfaction with the services provided. In this analysis, we will evaluate the strengths and weaknesses of Passion Nails based on the comments provided.
Starting with the strengths, there are several positive comments about the salon. One customer mentions that their nails always turn out great and praises their technician Merry as amazing. This indicates that there are some skilled and talented technicians working at Passion Nails who can provide satisfactory results. Additionally, another customer appreciates the relaxing pedicure experience in the massage chair and states that they did a good job on their toes. This suggests that the salon can create a relaxing environment for customers and provide quality pedicure services. These positive reviews highlight the potential for good service and skilled technicians at Passion Nails.
However, there are several weaknesses highlighted in the comments as well. The most common complaint is regarding the poor customer service and lack of professionalism exhibited by the staff. One customer mentions feeling disrespected and embarrassed by the attitude of the staff. Another customer mentions that the technician seemed unsure and did not follow proper sanitation procedures for the nail tools. This raises concerns about the salon's hygiene practices and the possibility of using expired or unsanitary products. The lack of attention to detail and the shortcuts taken by the staff, such as using a used wet towel or making the customer's nail bleed during a manicure, further emphasize the poor quality of service experienced by some customers.
There are also concerns raised about the pricing of the services at Passion Nails. One customer mentions that the gel manicure was pricey considering the lack of massage, cuticle cleaning, and overall presentation. Another customer expresses frustration over being charged $10 for a clear coat, feeling pressured to spend more than they wanted. These comments suggest that the salon may not provide good value for the prices charged and that customers may feel overcharged for the services received.
Another weakness mentioned by a customer is the excessive waiting time. They mention waiting for 40 minutes for their appointment, and then having to wait further when the technician left in the middle of the service. Waiting for an extended period and not being treated as a priority can be frustrating for customers who have made appointments and expect efficient service.
Furthermore, there are complaints regarding the quality of the work performed by Passion Nails. Multiple customers mention that their nails were not filed properly or cleaned up, resulting in messy and lumpy nails. One customer even states that their gel polish started chipping the next morning, suggesting a lack of durability or proper application. These issues with the execution and quality of the services provided highlight a significant weakness of Passion Nails.
In conclusion, Passion Nails Salon has both strengths and weaknesses. While they may have skilled technicians who can provide satisfactory results for some customers, there are concerns regarding poor customer service, lack of professionalism, questionable hygiene practices, excessive waiting times, and issues with pricing and quality of work. It is important for the salon to address these weaknesses and strive for improvement in order to provide a better experience for their customers.
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Opening Hours
| Monday | 11:00 AM - 09:00 PM |
|---|---|
| Tuesday | 11:00 AM - 09:00 PM |
| Wednesday | 11:00 AM - 09:00 PM |
| Thursday | 11:00 AM - 09:00 PM |
| Friday | 10:00 AM - 09:00 PM |
| Saturday | 10:00 AM - 09:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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