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Panda Nails

+1 630-627-7000
17 W 606 14th St, Oakbrook Terrace, IL 60181 United States of America
Open Today: Closed

Amenities

Best PlaceJuice Reviews

Despite all the bad reviews, I paid for the no chip mani and pedi for $38. They did a great job. I will update my review in 2 weeks to see how long it lasted.
I went into this location last weekend for an overlay set. Immediately upon entry, I was greeted and serviced. Once the nail tech completed the initial overlay on both hands, she asked me to sit on the side and wait for someone to polished my nails. After waiting for 20 minutes, I asked her when how long would I need to wait for someone to service me. I was then told a few minutes. After waiting an additional 10 minutes, I asked to pay since I was unable to wait any longer. Now keep in mind, my nails weren’t complete, but I was told that my total would be $35 for incomplete nails. I asked the cashier/nail tech why was I being charge the full amount for an incomplete job and she said my nails were finished, even though she never applied the top coat and main coat on to my nails. After going back and forward, she finally said she’ll charge me $30. After that experience, I’ll never go back into this nail salon for service, horrible customer service. Not to mentioned, they’re extremely understaffed.
I have been here 5 times always got the 35.00 no chip and pedicure. My last two manicures felt rushed the last two times and 2 days later my no chip nail polish was PEELING. The first time it happened I went back and owner didn't want to redo them. She said she would redo it for 18.00. Second time I didn't go back n now I'm just never going back. Not worth it.
I read the negative reviews, and still decided to give it a shot. Wrong decision! I went to this place only to confirm everything that was said in here was true. I got a no chip manicure and, this lady did the worst job ive gotten. My nails looked like if a 5 year old had painted them, Thick and bulky. I asked the guy, since the woman doing my nails didnt speak english, to fix them. She tried putting polish on top of it; she made them worst. At this point, i had to ask the guy to tell her to just remove everything. They both argue, when she started removing the polish with the machine she cut me 3 times. I started bleeding from my fingers and, i was starting to get frustrated. I felt like walking out. Final result, after she re did my nails, they are still bulky, thick, and bubbly plus i have cuts in my fingers. Never again!
I received my first ever no chip dipped manicure and my fingers have been pulsing with pain ever since the dark haired woman (on the right) at the front table touched my hands. I wasn’t sure what the process was, but after talking to others, I’m not sure they use the typical process. I have a feeling this manicure will last, however, every single nail has some kind of brush stroke or blemish. Really not a good service. Won’t be back.
Had some chipping of my nails two days after a no-chip manicure, not great. BUT I went back in and the same technician kindly redid the whole thing for free. Was nice about it and kind to me. I go often due to cheap prices and it’s a pretty good job for the money. I like this place! Will be back.
I take my mother there monthly who is 90 years old for a pedicure and manicure. The staff is very friendly and they are very patient with my mom although she always messes up her nails.
There is a gentleman there but I don't know his name who has the most patience with her and my mom seems to prefer him. I think because he is so gentle and treats her like a grandmother.
The prices are very reasonable as well.
I came in today just to get my eyebrows done. They had a brand new person "attempt" to do my eyebrows. I could feel she had very little idea on what she was doing. She took off way too much on my right eyebrow. I had to tell her to stop completely. I was shaking upset how bad she messed up my eyebrow. I had to Insist I find someone else to please help fix what she had done. Do not come here.

Quick Facts About Panda Nails

Strengths:
1. Affordable prices: Many customers comment on the reasonable prices of Panda Nails, which attracts them to the salon.
2. Friendly and patient staff: The staff at Panda Nails are mentioned as being friendly and patient, particularly with older customers. This creates a positive and welcoming atmosphere in the salon.
3. Willingness to resolve issues: Despite some negative experiences, there are instances where the salon staff were willing to rectify problems for customers. This shows that they are responsive to customer concerns and strive for customer satisfaction.
4. No chip manicure longevity: Some customers mention that their no chip manicures lasted for a good amount of time, indicating that the salon is capable of delivering a long-lasting result.
Weaknesses:
1. Incomplete service: One customer recounts an instance where they were charged the full amount for an incomplete job. This suggests a lack of attention to detail and poor customer service.
2. Rushed services: Multiple customers mention that their manicures felt rushed, leading to dissatisfaction with the overall result. This highlights a potential lack of attention and care given to each customer.
3. Poor quality workmanship: Several customers express disappointment in the quality of their nail services, citing thick, bulky nails and brush strokes as issues. This indicates an inconsistency in the skill and expertise of the technicians.
4. Communication issues: Customers have mentioned instances where the nail technicians could not communicate effectively in English, leading to confusion and frustration during their appointments.
5. Understaffing: One customer notes that the salon is understaffed, which may contribute to longer wait times and potentially rushed services. This understaffing issue should be addressed to maintain a smooth operation and ensure quality service.
In conclusion, Panda Nails salon has both strengths and weaknesses. While they offer affordable prices and have friendly and patient staff, issues such as incomplete service, rushed services, poor quality workmanship, communication issues, and understaffing are areas for improvement. Ensuring consistent quality service and addressing communication and staffing concerns would greatly benefit the salon's reputation and customer satisfaction.


Today

Opening Hours

Monday Closed
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 10:00 AM - 07:00 PM
Sunday 11:00 AM - 06:00 PM

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