New York Beauty Supply Info
- 2118 S Queen St, York, PA 17403 United States of America
- +1 717-793-3958
- [email protected]
- +1 717-793-3958
- +1 717-793-3958
Best PlaceJuice Reviews
Me encanta comprar ahí,me extraña ver comentarios de otras personas,todas son muy buenas amable,y hay una q habla español,para mi son muy buenas.y soy puertoriqueña.
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Quick Facts About New York Beauty Supply
New York Beauty Supply place, as indicated by the comments, has both strengths and weaknesses. This analysis aims to provide an in-depth understanding of these aspects.
Starting with the strengths, one commenter expresses their love for shopping at the store, highlighting the friendly and helpful nature of the staff. The fact that there is someone who speaks Spanish and provides excellent service is particularly praised. This indicates that the store values diversity and caters to a multicultural clientele. Furthermore, another commenter points out the wide selection and availability of all the necessary beauty products. Being a one-stop shop for all beauty needs can attract customers who prefer convenience. In addition, there is a recommendation to call and check for product availability before visiting the store, which suggests that the store has a responsive and customer-centric approach.
Moving on to the weaknesses, several comments raise concerns regarding the customer service at New York Beauty Supply place. One person mentions feeling unwanted and uncomfortable due to being watched and followed around the store. This highlights a blatant disregard for customer privacy and an undermining of the store's core purpose, which is to make customers feel better about themselves. Additionally, a visitor complains about the lack of greeting from the Vietnamese ladies at the front counter, leading to a perception of bad customer service. This indicates the need for improvement in terms of acknowledging and welcoming customers, especially those who are new or from out of town.
Furthermore, two comments describe incidents of racial discrimination. One customer reports being followed and watched while others were not, resulting in feelings of disrespect and indignation. Such behavior not only affects the individual customer but also has the potential to harm the store's reputation and credibility. Another customer expresses frustration at being asked to provide personal information before being able to view the available products on the store's website. This creates a barrier for potential customers, especially those who value privacy or are hesitant to share personal information. It is clear from these comments that New York Beauty Supply place needs to address these incidents of discrimination and reassess their online practices to create a more inclusive and customer-friendly environment.
Despite these weaknesses, there are positive aspects mentioned by some customers. One commenter appreciates the helpful and nice employees who do not follow customers around or pressure them into making purchases. This creates a more relaxed shopping experience, which can positively impact customer satisfaction and loyalty. Additionally, another person notes their intention to return to the store, emphasizing the wide selection and the polite service at the front counter. These comments highlight the potential that New York Beauty Supply place has to improve its overall customer service experience and retain customers.
In conclusion, New York Beauty Supply place possesses a range of strengths and weaknesses. The strengths include a wide selection of products, friendly and helpful staff members, and a recommendation to call and check for availability. On the other hand, the weaknesses pertain to instances of racial discrimination, inadequate customer service, and privacy concerns. By addressing these weaknesses and enhancing the strengths, New York Beauty Supply place can improve its reputation, customer satisfaction, and overall business performance.
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Today
Opening Hours
| Monday | 09:30 AM - 06:30 PM |
|---|---|
| Tuesday | 09:30 AM - 06:30 PM |
| Wednesday | 09:30 AM - 06:30 PM |
| Thursday | 09:30 AM - 06:30 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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