Neatbeat Hair Salon Info
- 9200 Taylorsville Rd, Louisville, KY 40299 United States of America
- +1 502-553-1262
- [email protected]
- +1 502-553-1262
- +1 502-553-1262
Best PlaceJuice Reviews
Lacy is amazing!!! Not only do I love my outcome, but it was batter than expected. I had several layers of at home dye on my ends and red on the top half of my hair, but she made my hair evenly colored and made the red I wanted way more bright then I thought I could reach. She also made sure I was comfortable and provided the best hand massage ever! ???? Lacy you are my go to from now on and nobody knows true professionalism and high quality until they visit Neatbeat Salon. Every lady there was professional, willing to give a hand to other technicians, and always making sure you’re comfortable. Thanks Neatbeat. You’re the best in Louisville!!!
Amenities
From the business
-
Identifies as women-owned
Health & safety
-
Appointment required
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Payments
-
Debit cards
-
Credit cards
Quick Facts About Neatbeat Hair Salon
Neatbeat Hair Salon has received both positive and negative reviews, highlighting the strengths and weaknesses of the salon. In order to provide a thorough analysis, we will discuss these comments in detail.
Starting with the strengths, many customers praise the professionalism and talent of the stylists, specifically Lacy and Grace. They have been commended for their ability to deliver results beyond expectations and for their ability to listen attentively to the customers' preferences. The positive feedback suggests that the stylists are skilled and knowledgeable in their craft.
Another strength of Neatbeat Hair Salon is the friendly and welcoming atmosphere. Multiple customers mention the team members being upbeat, friendly, and helpful. The salon's commitment to providing excellent customer service is evident in these comments, creating a positive and comfortable experience for clients.
Additionally, customers appreciate the hand massages and the personalized attention they receive during their appointments. The salon's attention to detail and efforts to make customers feel comfortable contribute to their overall positive experience.
However, there are also weaknesses mentioned by some customers. One recurring issue is dissatisfaction with the outcome of the hair color and cut. One customer specifically mentions a stylist named Ashley who made several mistakes during their appointment, resulting in dark roots, white highlights, and an overall messy appearance. This highlights a possible weakness in the consistency of quality among the stylists at Neatbeat Hair Salon.
In some instances, the blame for the poor hair color has been placed on the customer, which is seen as an inappropriate response from the salon's manager. This lack of accountability and refusal to accept responsibility further exacerbates the negative experience for the customer.
Another weakness mentioned by a customer is the poor lighting in the salon, which made it difficult for them to see the final result of their hair color. Additionally, they were dissatisfied with the unfinished style and the fact that they were not informed about potential blue staining if they wet their hands and touched their hair. This suggests a lack of communication between the stylist and the customer and a failure to meet the customer's expectations.
Overall, Neatbeat Hair Salon has strengths in terms of talented stylists, professionalism, and a friendly atmosphere. Their commitment to providing personalized attention and hand massages also enhances the customer experience. However, there are weaknesses regarding inconsistent quality among stylists, poor communication and accountability, and the issue of inadequate lighting in the salon.
To improve, Neatbeat Hair Salon should address these weaknesses by ensuring all stylists receive thorough training and monitoring their performance to maintain consistency in quality. They should also prioritize effective communication with customers, ensuring that they are fully informed about the process and potential outcomes. Additionally, addressing the issue of inadequate lighting in the salon would enhance the overall customer experience. By taking these steps, Neatbeat Hair Salon can build on their strengths and provide a consistently positive experience for its customers.
Place Pictures
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
Places