My Nails

611 Frederick Rd, Catonsville, MD 21228 United States of America

Open Today: -

My Nails Info

611 Frederick Rd, Catonsville, MD 21228 United States of America
[email protected]

Amenities

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot

Amenities

Restroom

Best PlaceJuice Reviews

I’m not from the area, but my son was refereeing in the area and I decided to get my nails done while he was working. I went to one salon but the wait was too long. I looked for another salon and My Nail came up on google. They only had 2.5 stars but I decided to give them a try. Rose did my gel manicure and she did an amazingggg job. I love when a nail tech takes their time and does not rush through my service. She took her time and did the PERFECT gel manicure on my nails. The attention to detail was everything. My nails look amazing. The service was reasonably priced at $35 and I tipped Rose $10. We’ll work it. If I didn’t live 45 minutes away this would definitely be my go-to nail salon.

Full set looked fine but within 48 hours one nail had popped off while I was washing dishes. I returned to the shop where they replaced the nail at no cost. The other reviews about them not being open to criticism is very true. He got a bit rude when I said the fake nail he chose was too big for my nail: he I was wrong and he’s the professional. As u can see from the final product, it is too big (and crooked).

The owner is always friendly and accommodating. I got a fill in with color changing Gel polish. The Prices are not consistent, I got a gel fill in for $25 and i went back 3 weeks later and they increased the price to $35

I like that My Nails has a parking lot. When I went in today there were no other customers (I attribute it to be a late, rainy Sunday afternoon). My nails were done by Ann. She did a good job (although my cuticles were cut a little too close). I really liked my nails.

The owner is very nice great customer service always friendly great place to get your nails done..they do very good work..

I am only giving them a 3 because the staff is nice. BUT, I went in on a Wednesday, and spent $70 (with a $20 tip) full gel set with 4 nail designs. Friday, my nails were peeling. I go in Saturday, and tell the guy I just wanted the polished changed because it was the mood polish, and I had it peel before. The tech started to soak my nails off. The photos I shared are after they "fixed" them. My nails are all uneven, Ann rushed my designs, my 4 year old could have did a better job with the snowflakes. They made the skin on my fingers peel, the nails are just awful. And to top it off they made me pay $25. So in 4 days I spent a total of $95, and my nails look awful. I am just blown away. I will not be returning here. Worst money I have ever spent!!!!

Great service my guy Kenny hooks it up ???????????? always helpful with a broken nail and fresh designs!???? ????????????????

Hands downs my go to place. Ken takes great care of you. Ann is great at what she does too. And they open early which is a great accommodation. Never disappoints.

Quick Facts About My Nails

My Nails place has several strengths based on the comments provided. Firstly, the nail technicians at My Nails place are praised for taking their time and not rushing through services. This attention to detail and dedication to providing a high-quality manicure is seen as a strength by customers. Additionally, Rose, one of the nail technicians, is specifically mentioned as doing an "amazingggg" job on a gel manicure. This indicates that the technicians at My Nails place have the skills and expertise to produce excellent results.

Another strength of My Nails place is the friendly and accommodating nature of the owner and staff. Many customers mention the great customer service and friendliness of the team, which adds to a positive overall experience. The fact that the owner is always nice and the staff is described as "great" shows that they prioritize creating a welcoming and comfortable environment for customers.

The parking lot at My Nails place is another advantage mentioned in the comments. This convenience makes it easier for customers to visit the salon, especially compared to other establishments that might have limited parking options. Having a parking lot can also contribute to a more relaxed and stress-free experience for customers.

The pricing at My Nails place is generally considered reasonable by customers. In one comment, a customer states that the service was reasonably priced at $35, indicating that the salon provides good value for money. However, there is also a comment mentioning inconsistent pricing, where the cost of a gel fill-in increased from $25 to $35 within a few weeks. This inconsistency in pricing could be seen as a weakness, as customers may prefer knowing what to expect in terms of costs.

Despite the strengths mentioned above, there are also some weaknesses outlined in the comments. One customer mentions that a nail popped off within 48 hours of getting a full set and had to be replaced. Although the salon rectified the issue at no cost, this suggests that the quality of the initial application may have been lacking. Additionally, there is a complaint about the salon not being open to criticism, including a specific incident where a technician became rude when a customer expressed dissatisfaction with a fake nail being too big. This lack of openness to feedback can be seen as a weakness in terms of customer satisfaction and the salon's ability to address and correct any issues.

Another weakness highlighted in the comments is the lack of consistency in service quality. One customer mentions that their nails were done well by Ann, but their cuticles were cut too close. This indicates that the quality of service may vary between different nail technicians at the salon. Additionally, a customer mentions that their nails became peeling just two days after getting a full gel set done. This suggests that the durability and longevity of the manicures may be a concern.

There is also a comment about rushed designs and uneven nails. The customer states that their designs were rushed and that the quality of the snowflakes was poor. This indicates that the nail technicians may sometimes prioritize speed over meticulousness, resulting in subpar nail designs. Lastly, there is a complaint about the skin on the customer's fingers peeling after a visit to My Nails place, suggesting that there may be some issues with the products or techniques used.

Overall, My Nails place has strengths in terms of skilled technicians, friendly staff, convenient parking, and reasonable pricing. However, there are weaknesses in terms of consistency in service quality, openness to criticism, and durability of manicures. These areas of improvement could be addressed to enhance the overall customer experience at My Nails place.