Modern Nails Info
- 2808 Yadkin Rd suite c, Chesapeake, VA 23323 United States of America
- +1 757-558-8299
- [email protected]
- +1 757-558-8299
- +1 757-558-8299
Best PlaceJuice Reviews
I was a first time client here today and I can honestly say I will never be back. They were really kind and accommodating to be able to take a same day appointment but when I got there I was the only customer there and the person doing my nails seemed to be in a rush. So much so that she made my cuticles bleed on more than one finger, my gel polish is splotchy and some nails are uneven. I noticed how none of the tools seemed to be sanitized or even brushed off in between customers as there was old acrylic stuck to the nail file she took out to use on me…. I’ve never had service quite like this and I can say I never want to experience it again
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Quick Facts About Modern Nails
Strengths:
1. Long-standing reputation: The comment mentions that the reviewer has been going to Modern Nails for over 20 years. This indicates that the salon has built a loyal customer base and has established a positive reputation over a long period of time.
2. Professionalism: Multiple comments mention that the staff at Modern Nails are professional and provide good customer service. They are described as kind, accommodating, and attentive to detail.
3. Clean environment: A couple of comments specifically mention that the shop is clean and sparkling. This indicates that Modern Nails prioritizes cleanliness and maintains a hygienic environment for their customers.
4. Skillful nail artists: Several comments praise the skills of the nail artists, particularly Linda and Long. They are described as talented and capable of delivering both plain and fancy designs. The positive reviews suggest that the salon has skilled professionals who can fulfill various customer preferences.
5. Customer satisfaction: Many comments express high levels of satisfaction with the end results of the services provided by Modern Nails. Reviewers mention being consistently satisfied with their nails and feet after visiting the salon.
Weaknesses:
1. Rushed service: One comment highlights a negative experience where the nail technician seemed to be in a rush, leading to bleeding cuticles, splotchy gel polish, and uneven nails. This suggests that the salon may have issues with time management and ensuring quality service during peak times or when handling multiple appointments.
2. Sanitation concerns: A comment mentions that the tools at Modern Nails were not properly sanitized and had remnants of old acrylic on them. This indicates a potential lapse in hygiene practices, which can be a major concern for customers who prioritize cleanliness.
3. Inconsistent quality: One comment describes a negative experience with a nail technician who was rough and did not do the nails correctly. The customer had issues with cuticle preparation, filing techniques, and the application of top coat. This suggests that the quality of service may vary depending on the specific nail artist assigned to a customer.
4. Price dissatisfaction: One reviewer mentions being charged a high price for a full set of nails with regular polish. They also express disappointment with the final results, stating that they could have done a better job themselves. This indicates a potential issue with the pricing structure and the value for money provided by the salon.
5. Lack of attention to discomfort: In one comment, a customer expresses discomfort and pain during the service, but the nail technician did not seem to care or adjust their approach. This highlights a lack of empathy and customer-centricity, which can negatively impact the overall experience for customers.
In conclusion, Modern Nails has strengths in terms of its long-standing reputation, professionalism, clean environment, skilled nail artists, and customer satisfaction. However, the salon has weaknesses in terms of rushed service, sanitation concerns, inconsistent quality, price dissatisfaction, and a lack of attention to customer discomfort.
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Today
Opening Hours
| Monday | 09:30 AM - 05:00 PM |
|---|---|
| Tuesday | 09:30 AM - 05:00 PM |
| Wednesday | 09:30 AM - 05:00 PM |
| Thursday | 09:30 AM - 05:00 PM |
| Friday | 09:30 AM - 05:00 PM |
| Saturday | 09:30 AM - 05:00 PM |
| Sunday | Closed |
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