Midland Superette Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Payments
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NFC mobile payments
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SNAP/EBT
Best PlaceJuice Reviews
Initially I thought this store had the best prices AND best customer service but a recent visit proves different. If you are buying Delta 8 or Live resin products at this store please note if you get a faulty product (broken or leaking) they will not replace it. Doesn't matter if you just paid 60 for two leaking carts with much less than the 1gram weight advertised. Go ahead and pay full price at a smoke shop, its not worth the headache. Stores in the area DO have comparable pricing.
I've been comming to the Midland superette since I was a little girl. My mom used to take me there to get a strawberry ice cream cone every afternoon. I still love to stop by this store it just gives me the feeling of being home and they're very hospitable and cheerful. Love the vibes.
A good friendly place to visit on your way home or to work/school... ☺️
My favorite store in town!
I love this place. The tobacco and beer prices are the best in town, and the staff is super nice. They even sell captain black pipe tobacco at a fair price. Also, the manager keeps improving the store.
My kid and I frequent here, the owner Steve, is always friendly. The ladies behind the counter..... Let's just say that Candice is an angel sent from above and Candy is a straight up G. Love this place, support local Business.
Don’t buy any disposable vape from this shop. They sell some fake product and won’t offer a refund even if you try it in-store. I’ve bought multiple disposable from here and notice some fake Kang Vape products and asked for a refund or exchange in-store and they’ll just argue with you. They’ll explain that it worked and won’t acknowledge that it’s a fake disposable. The disposable will work but the taste will be off and won’t last long. Always check the bottom of Kang Vape products as it’ll have a skull and say SMOD. Some of the ones they sell just say CE and no skulls. Sad to say I won’t be purchasing any disposable from here again. Just buy it from an actual vape shop as they’ll refund you or exchange it.
Great place. Mrs. Mimi greets me every morning with fresh pot of coffee brewing and a good smile. She is now nice and courteous Everytime I enter this establishment. Good place to shop.
Quick Facts About Midland Superette
Midland Superette, based on the comments provided, has a combination of strengths and weaknesses. To fully understand these strengths and weaknesses, it is important to analyze each comment and highlight the recurring themes.
One recurring strength mentioned by multiple customers is the friendly and hospitable staff. Customers appreciate the cheerful and welcoming atmosphere of the store. The employees, such as Candice and Candy, are specifically mentioned for their friendly and helpful demeanor, which contributes positively to the overall shopping experience.
Another strength highlighted by several comments is the competitive pricing of tobacco and beer products. Customers acknowledge that Midland Superette offers some of the best prices in town for these items. This is an attractive aspect that draws customers to the store and encourages them to make repeat visits.
Additionally, one customer specifically mentions that the store manager continuously works on improving the store. This suggests that Midland Superette is responsive to customer feedback and actively strives to enhance the shopping experience.
However, there are also a few weaknesses highlighted in the comments. One significant weakness mentioned is the lack of product quality and customer service when it comes to certain vape products. One customer expresses dissatisfaction with the store's refusal to replace faulty or fake products. This can potentially be a frustrating experience for customers who have purchased faulty items and were denied assistance.
Another weakness mentioned by a different customer is that Midland Superette does not offer refunds or exchanges for faulty disposable vape products. This customer suggests that similar products can be purchased from an actual vape shop where refunds and exchanges are offered. This lack of flexibility in customer service can be seen as a disadvantage for customers seeking reliable and legitimate vape products.
While the majority of comments are positive, it is important to note the negative experiences shared by some customers. These experiences highlight potential areas of improvement for Midland Superette. It is important for the store to address and rectify issues such as faulty products and improve customer service in order to maintain customer satisfaction.
In conclusion, Midland Superette has various strengths and weaknesses based on the comments provided. The store excels in creating a friendly and hospitable environment, providing competitive pricing for tobacco and beer products, and demonstrates a commitment to ongoing improvement. However, there are weaknesses highlighted concerning product quality and customer service for certain vape products. By addressing these weaknesses, Midland Superette can enhance its overall reputation and customer satisfaction.
Today
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