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Major League Barber Shop

+1 216-752-4247
3831 Lee Rd, Cleveland, OH 44128 United States of America
Open Today: 08:00 AM - 08:00 PM

Best PlaceJuice Reviews

Me & my son got here today at 8:20am. When we got there.. there were only 2 ppl Ahead of us. When they were done, we were skipped over for 2 hours. No barber in the shop said anything to us after seeing us waiting. When I finally got up to leave someone finally asked did I need help. Like wow really? After 2 hours? I just said forget it and left. 2 hours of my morning completely waisted. 1st time going & won’t be going back. Very unprofessional. You see a customer sitting forever waiting you address them. But no, they were to busy talking about the club they all went to last night.
OPEN Reviews (37)

Amenities

Accessibility
  • Wheelchair accessible entrance
Planning
  • Appointments recommended

Quick Facts About Major League Barber Shop

Major League Barber Shop, based on the comments above, seems to have both strengths and weaknesses. It is important to analyze these in order to paint a clear picture of the establishment.
One strength that stands out in the comments is the cleanliness of the shop. One customer states that the place stays clean, which is an important aspect for any barber shop. A clean and hygienic environment is essential for customers to feel comfortable and confident in the services they receive. Additionally, another customer mentions that the shop feels like being at their uncle's house, indicating a warm and welcoming atmosphere.
Another strength recognized by customers is the talent and skill of some of the barbers. Specifically, Big Quinn is mentioned as an exceptional barber who consistently provides good haircuts. This shows that the shop has some seasoned professionals who excel at their craft. Having skilled barbers is crucial for a barber shop's success and reputation.
However, Major League Barber Shop also has some significant weaknesses that need to be addressed. One common complaint among customers is the long waiting times, sometimes up to two hours. Waiting for an extended period can be frustrating and discouraging for customers, leading to a negative experience. This can potentially drive customers away and discourage them from returning.
Another weakness mentioned is the lack of professionalism displayed by some of the barbers. Customers complain about being ignored and not receiving the service they expected. One customer even reports a barber laughing off their request for a haircut. Unprofessional behavior can leave a lasting negative impression and result in customers seeking services elsewhere.
Communication is another area of weakness for Major League Barber Shop. Some customers mention that they were not kept informed about wait times or the order of service. Clear and effective communication with customers is essential to manage expectations and ensure a smooth and satisfactory experience.
Lastly, there are mixed reviews about the quality of the haircuts provided by the barbers. While some customers praise the skills of certain barbers, others express dissatisfaction with their cuts. A bad haircut can be a significant letdown for customers and can greatly impact their overall impression of the shop.
In conclusion, Major League Barber Shop has strengths in terms of cleanliness and the talent of certain barbers. However, the shop also has weaknesses, including long wait times, unprofessional behavior, poor communication, and inconsistent haircut quality. Addressing these weaknesses is crucial for the shop to improve customer satisfaction and loyalty.


Place Pictures

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Today

Opening Hours

Monday 08:00 AM - 08:00 PM
Tuesday 08:00 AM - 08:00 PM
Wednesday 08:00 AM - 08:00 PM
Thursday 08:00 AM - 08:00 PM
Friday 08:00 AM - 08:00 PM
Saturday 08:00 AM - 08:00 PM
Sunday 08:00 AM - 08:00 PM

How to go there

Location