Lux Nails & Spa

+1 231-798-3866

5169 Harvey St Suite D, Norton Shores, MI 49444 United States of America

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Lux Nails & Spa Info

5169 Harvey St Suite D, Norton Shores, MI 49444 United States of America
+1 231-798-3866
[email protected]
+1 231-798-3866
+1 231-798-3866

Best PlaceJuice Reviews

I’ve been going here well over 2 years now. Today was the worst! I hadn’t been gone 20 min and my nails began to peel, I paid 70$. I went back to the shop to change the color, bc I didn’t want the same thing to happen again. Victor refused to let me change the nail color, the only “new color” option was clear. Not only did he refuse a new color, I also asked for at least half of my money back and at that moment he asked me to never return to the establishment. I never raised my voice or neither was rude. I left professionally as I should have. This place is great, but this was terrible and hurtful.

Very disappointed. I went in 2 weeks ago and got a fill done the design I got was awesome and when I left after 2 hours my nails looked great. The next day I took a shower and 4 of the 6 black nails bubbled up and eventually peeled off. I called and went in this past weekend to have them fix them..after I explain I thought it could be product issue I was told that it's not a possibility as they redid the nail color application several times because it was peeling off already...after they finally got the product to stick they sent me on my way. The very next day the polish did the same thing. I will not be going back again I am extremely disappointed.

Update.

Tried calling back but was told that I wasn't supposed to call...i asked if you wanted me to come in and get them fixed you told me no and hung up.

Lux has never let me down, their work is amazing, they are so kind and clean! If I could rate them more than 5 stars I so would! I was so lmpressed today with my set❤️

I had a great 1st time experience here today. Tyler did my nails and he did such a great job and took his time. Before coming here I never found a nail place I truly love but I have now found the one and will definitely be coming back

I got my wedding nails done here and they do an absolutely great job! They also provide good service. Expect good work to be done here :)

They were so nice, they got us in even when they didn’t do walk ins. Got shellac done & Lady I got was very nice & sweet!

First time going here and was impressed :) she did an amazing job with my nails and took her time

They were literally so good and our nails turned out super cute. Super nice and got us right in! I’ll be doing my maintenance here from now on

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