Luigi's Info
Amenities
Service options
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Delivery
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Takeaway
Accessibility
Offerings
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Late-night food
Atmosphere
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Casual
Best PlaceJuice Reviews
Nice food, good prices and fast delivery
The food was hot Cooked well l would recommend Luigis for a great takeaway we had pizza and cheese burgers lovely and wasn't waiting long either
Had a bit of a get together at gawber road club bank holiday Monday, I ordered food to be delivered to the club for our family and so did other members of our group some time later, all the food was delivered at once, ours was clock cold and the order wasn't right. It's probably the worst takeaway I have ever had the miss fortune to taste. Don't bother with it,
Boyfriends ham and sweet corn pizza was alright but I had ‘spicy’ beef on mine which wasn’t spicy at all, tasted like a school dinner cottage pie. And the chicken was cheap and grey. A shame as it has such good reviews but the meat was just horrible :(
We have been ordering food from luigis for over 20years. beautiful food neverhad a bad meal. Fantastic staff and delivery drivers. Kept us going through the pandemic which we really appreciated .
Order couple of times diverted food.
But for me and my girlfriend the best is Luigi’s special have everything you need.
Thanks Luigi’s pizza.
We've been to Luigi's a couple of times now. We had vegetarian pizza which was really tasty.
Luigi & his staff are so friendly even when we've rocked up just before they close(please go well before they close though!)
We felt welcomed like regulars more than just a 'drop in customer' Highly recommended *****
My family’s first and sadly last time visiting. I had pitta bread with salad and I was meant to have chips. My husband even asked the woman if she had packed 3 portions of chips to which she said she had. Such a simple order yet they still managed to get it wrong.
Quick Facts About Luigi's
Luigi's Place has received a mix of positive and negative feedback from customers. In order to evaluate the strengths and weaknesses of the restaurant, we will analyze these comments in detail.
Starting with the positive comments, it is clear that Luigi's Place has several strengths. Multiple customers have complimented the quality of the food, stating that it is hot, well-cooked, and tasty. This suggests that the restaurant takes care in preparing their meals, ensuring that they are served at the right temperature and cooked to perfection. The positive reviews also mention the good prices, indicating that Luigi's Place offers affordable options for customers. Additionally, the fast delivery service is highlighted, suggesting that the restaurant prioritizes efficiency and promptness in their delivery process.
Despite these strengths, there are some weaknesses that can be identified based on the negative comments. One customer mentioned that their food was delivered cold and the order was incorrect. This indicates a lack of attention to detail and quality control on behalf of the restaurant. Another customer expressed disappointment with the quality of the meat, stating that it was cheap and grey. This suggests that Luigi's Place may not always prioritize using high-quality ingredients in their dishes.
Furthermore, one customer commented on receiving a pizza with beef that was supposed to be spicy but lacked any heat. They also mentioned that the chicken was of poor quality. These comments indicate a potential inconsistency in the flavors and quality of the restaurant's dishes. This suggests that there may be a lack of standardization in the cooking process or a lack of attention to customer feedback and preferences.
Another negative comment mentioned a wrong order, specifically missing the chips that were requested. This reflects a potential issue with communication and accuracy in taking and fulfilling orders. Such mistakes can lead to customer frustration and dissatisfaction.
However, it is worth noting that there are also positive comments that counterbalance the negative ones. One customer mentioned their long-standing loyalty to Luigi's Place, stating that they have been ordering food from the restaurant for over 20 years without ever having a bad meal. This suggests that there is a strong customer base that values the consistency and quality of Luigi's Place.
Other positive comments highlight the friendly and welcoming staff at Luigi's Place. Customers mention feeling like regulars and being welcomed warmly, even when arriving close to closing time. This reflects positively on the restaurant's customer service and the efforts made by the staff to create a pleasant dining experience for their guests.
In summary, Luigi's Place has some notable strengths, including the quality of the food, good prices, and fast delivery. The positive comments highlight the consistency and taste of the dishes, as well as the friendly staff. However, there are also weaknesses mentioned, such as incorrect orders, cold food, and poor-quality ingredients. These weaknesses suggest a potential lack of attention to detail and consistency in the restaurant's operations. Overall, Luigi's Place has its strengths but could benefit from addressing the weaknesses mentioned in customer feedback to further improve the dining experience.
Today
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