LeVu Spa - Nails Salon in Crown Point Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Best PlaceJuice Reviews
I moved from Valpo and had to find a new nail salon. Ive came to this place a couple times since moving here and have been super happy every time! I came in yesterday for a fill and was not super satisfied with the shaping of my nails and a few other minor things. They were not horrible, but I just wasn't happy with the result. I called and asked if I could have them redone. Came in today and had another great experience! My nails are perfect and I'm super glad I said something. The manager was very kind and did not charge me. Mistakes happen so I was not mad and I am very happy he took the time to acknowledge my complaint and made it right. I will definitely recommend this place and will always come back here! Thank you again again!!!
Yikes!! This place is not worth it. You might as well take another five minutes to drive to the next one. No one was friendly. The man who did my acrylics was so so harsh and aggressive with my hands. I have several little cuts on multiple fingers. I was trying to talk to my friend and had to keep stopping bc he was hurting my fingers so badly. My nails ended up being crooked and the color I chose wasn’t at all the color they had displayed it as. Bad painting job too. Overall just plain bad experience. I’m not going here again ????
The place is dirty and kids crying! The doors were open and Flys everywhere. The tool's had been used it looked like. The sand paper that was on the end of the dermal was used before on some else. I said something and the guy didn't understand. He kept going. From start to finish was less than 20 minutes, which included my daughter's full set of nails. $150.00 and will never go back! Beware
Not at all happy with these nails. There's still polish all over our fingers. Both technicians were so rough and aggressive with our hands. In so much pain afterward.
Mimi did such a good job on my nails. I showed her a picture of what I wanted and they turned out perfect!
Super nice people hot my nails done there today for the first time 100% would go back gotta remember though next time show them what you want first
Always do a good job here. Loved this look.
I came here this morning to get my wedding nails done with my bridesmaids and we had the best experience! They were so funny, kind and attentive to detail. They were also quick we were out in about an hour! All of our nails look amazing! I will definitely come here and recommend to a friend ????
Quick Facts About LeVu Spa - Nails Salon in Crown Point
LeVu Spa - Nails Salon in Crown Point place has both strengths and weaknesses based on the comments provided.
One of the strengths mentioned by a customer is the ability of the salon to rectify a customer's dissatisfaction. When a customer expressed their displeasure with the shaping of their nails and minor issues, the manager was understanding and offered to redo the nails free of charge. This shows that the salon values customer satisfaction and is willing to go the extra mile to ensure customers are happy. Additionally, the customer mentioned having a positive experience on multiple visits, indicating consistency in delivering satisfactory services.
Another strength highlighted by a customer is the quality of the nail work. One customer mentioned that their nails turned out perfect after showing a picture of what they wanted. This demonstrates that the salon has skilled technicians who can accurately recreate desired designs and deliver excellent results.
The salon also seems to have friendly staff according to multiple customers. Some customers commented on the nice and attentive people working at the salon. This contributes to a positive and welcoming atmosphere, making customers feel comfortable during their visit.
Efficiency and quick service are also strengths mentioned by a customer. It was noted that a group of customers, including the bride-to-be, had their nails done for a wedding and the salon was able to deliver the services in a timely manner. This indicates that the salon is capable of handling large groups and completing services efficiently.
However, there are several weaknesses that customers have highlighted regarding LeVu Spa - Nails Salon in Crown Point place. One common complaint is the rough and aggressive treatment from some technicians. Multiple customers expressed discomfort and pain during and after their appointments due to the rough handling of their hands. This suggests a lack of attention and care from certain technicians, leading to an unpleasant experience for customers.
Hygiene also appears to be an issue at this salon. One customer mentioned that the place was dirty, with flies and tools that appeared to have been used before. This lack of cleanliness raises concerns about the overall sanitation practices of the salon, which can be off-putting for potential customers.
Furthermore, some customers expressed dissatisfaction with the execution of their nail services. Complaints included crooked nails, bad painting job, and leftover polish on fingers. These issues indicate a lack of attention to detail and skill in delivering the desired outcome for customers.
In conclusion, LeVu Spa - Nails Salon in Crown Point place has strengths in terms of their ability to rectify customer dissatisfaction, deliver quality nail work, have friendly staff, and provide efficient service. However, weaknesses include rough and aggressive treatment by some technicians, hygiene concerns, and issues with the execution of nail services. It is important for the salon to address these weaknesses in order to improve customer satisfaction and attract more customers in the future.
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Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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