Hero image

Lacey Nails

+1 360-459-9001
4810 Yelm Hwy SE Suite G, Lacey, WA 98503 United States of America
Open Today: 09:30 AM - 07:00 PM

Best PlaceJuice Reviews

I have been going to Lacey Nails for spa pedicures and acrylic/gel manicures for nearly a year and I have never been disappointed. Everyone is friendly and equally talented. Still, I have my favorites and most of the time my requests are met. I had a nail break once a few days after getting them done and it was repaired with no questions asked. My nail designs have gotten a little more intricate as the months pass, but they deliver every time. Best and most consistent nail salon I've ever visited.
OPEN Reviews (50)

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Quick Facts About Lacey Nails

Lacey Nails has a number of strengths based on the comments provided. First and foremost, their staff is consistently described as friendly and talented. The customers appreciate that their requests are usually met and have their favorite staff members. This indicates that the salon has a skilled and personable team, which is important in the nail salon industry.
Another strength mentioned is the quality and longevity of the nail services. Multiple customers have expressed satisfaction with their manicures and pedicures, mentioning that their nails still look great weeks after getting them done. This is a testament to the skill and technique of the nail technicians at Lacey Nails. Furthermore, one customer specifically mentioned that their powder dip nails still looked perfect even after working in a warehouse environment, indicating that the nails are durable and well-applied.
The salon also receives praise for their attention to detail and the extra effort they put into their designs. Customers appreciate that the nail artists go the extra mile to make the designs look amazing and that their nails look more natural compared to other salons. This indicates a commitment to high-quality results and personalized service.
Another significant strength mentioned in the comments is the relaxing atmosphere provided during pedicures. Customers appreciate that their needs are listened to and that the salon prioritizes creating a calming and enjoyable experience. This attention to creating a positive and tranquil environment is a valuable aspect of any spa service.
Additionally, Lacey Nails is commended for their customer service. The salon is praised for keeping customers informed while they wait and for being efficient and quick. This shows that the salon values customer satisfaction and strives to provide a positive experience even during busy times.
However, there are also some weaknesses mentioned in the comments that should be addressed. One customer had a negative experience with the service provided to their young family members. They mentioned that their 2-year-old granddaughter's nails were not properly attended to and the paint fell off quickly. The 6-year-old grandson also had a rushed pedicure with polish that did not last. This indicates that there may be inconsistencies in the quality of service provided, especially for younger clients. It is important for Lacey Nails to ensure that all clients, regardless of age, receive the same level of care and attention to detail.
Another weakness mentioned was the price. One customer felt that the services they received for themselves and their group were not worth the money they paid. They mentioned that the nail work had some issues, such as holes in the glitter and uneven tips. This indicates that there may be a discrepancy between the prices charged and the quality of the services provided. It is essential for Lacey Nails to address these concerns and ensure that customers feel they are receiving good value for their money.
Lastly, one comment mentioned that the eyelash extensions did not last long, with many falling out after only a few days. Although this comment is an outlier and does not directly relate to the nail services, it is worth considering that Lacey Nails may need to address any inconsistencies or quality control issues across all of their services.
In conclusion, Lacey Nails has a number of strengths, including friendly and talented staff, high-quality and long-lasting nail services, attention to detail and design, a relaxing atmosphere for pedicures, and customer service. However, there are also weaknesses that should be addressed, such as inconsistencies in service quality and ensuring that customers feel they are receiving good value for their money. Overall, Lacey Nails seems to provide a positive experience for many customers, but they should continue to strive for improvement in certain areas.


Place Pictures

Resim
Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 06:00 PM
Sunday 10:30 AM - 05:00 PM

How to go there

Location