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Kevin's Haircuts

55 Damon Rd, Northampton, MA 01060 United States of America
Open Today: -

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Amenities
  • Restroom

Best PlaceJuice Reviews

I recently brought my dad in for a hair cut at this barbershop, and I couldn't be happier with the results. Kevin was so friendly and attentive throughout the entire process, ensuring that my dad got the most out of his cut. He went in with specific expectations and Kevin was very patient and listened to what my dad wanted and he nailed it with precision!
I highly recommend that anyone looking for a great haircut should seek out Kevin’s Haircuts - the entire atmosphere of the place and the staff are phenomenal!
you won't be disappointed!
I came by yesterday around 6, (an hour till close) with a friend to both get haircuts. From sitting in the seat, till getting up when she had finished, there was 0 conversations aside from preferences about my haircut. When I told the younger lady cutting my hair how I wanted it cut, i was met with a quick, almost dismissive response, followed by a sub par haircut. I can totally understand being potentially new, coming off the end of a long day and not being outgoing and talkative, but i come to Kevin often and expect at least to leave with a nice cut, which was unfortunately not the case. The haircut itself not satisfactory, as the back has a couple patchy holes, the front is inconsistent, and the top is almost lopsided.
Great place with awesome quick service. I haven’t gotten a bad hair cut! The staff is always super friendly! Cassie is my go to
Great customer service and a friendly atmosphere. My son is particular about his haircut so the stylists wrote his specifics on a card so we know what to request every time we come in.
Brought my son here for the first time. Loved the atmosphere, very stylish. Haircut was great but the customer service, subpar. No bueno ????
Cassie does a phenomenal job with my thick, wavy hair! And she's lightning fast and pleasant to talk to. Definitely a repeat customer. :-)
Best spot in town. We have been going here for years. Great cuts, better staff. Highly recommend.
Absolutely love seeing Cassie at Kevin’s! She does incredible haircuts and is such a lovely person to chat with!

Quick Facts About Kevin's Haircuts

Kevin's Haircuts has received a mix of positive and negative comments, which provide insights into the strengths and weaknesses of the place.
Starting with the strengths, one commenter described Kevin as friendly and attentive, ensuring that the customer's expectations were met with precision. This highlights the personalized service and the stylist's ability to listen to customer preferences. Another positive aspect mentioned by multiple commenters is the friendly atmosphere of the place. This indicates that the staff creates a welcoming environment for customers, making them feel comfortable during their visit.
Quick service and good haircuts are also mentioned in the comments. Customers appreciate the efficient service, which is especially important if they are in a rush or have time constraints. It shows that the salon values their customers' time. Positive feedback regarding the quality of haircuts suggests that the stylists at Kevin's Haircuts have the skills and expertise to deliver satisfactory results.
Additionally, the salon's ability to cater to specific customer preferences is highlighted in one comment. The stylists have written down a customer's haircut specifics on a card, ensuring that they can request the same haircut every time they visit. This attention to detail indicates that Kevin's Haircuts values customer satisfaction and strives to meet individual needs.
Moving on to the weaknesses, one commenter expressed dissatisfaction with their haircut experience. They mentioned a lack of conversation and an almost dismissive response from the stylist when discussing their preferences. The customer also mentioned several issues with the haircut, such as patchy holes, inconsistency, and a lopsided top. This suggests that there may be inconsistencies in the skills and performance of the stylists, which can lead to subpar haircuts.
Another negative comment pertains to the subpar customer service. Although the stylist did a great job with the haircut, the overall customer service experience was deemed unsatisfactory. This indicates that there may be room for improvement in terms of communication and interaction with customers.
There is also a comment mentioning that the customer loved the stylist Cassie and was pleased with the haircuts. However, the customer expressed disappointment with the overall customer service, describing it as "subpar." This inconsistency suggests that there may be variations in customer experiences depending on the stylist they choose.
In conclusion, Kevin's Haircuts has various strengths, including friendly and attentive service, a welcoming atmosphere, efficient service, and the ability to cater to specific customer preferences. However, the weaknesses highlighted in the comments include inconsistencies in customer service and haircut quality, as well as potential variations in experiences depending on the stylist chosen. These weaknesses indicate areas for improvement to ensure a more consistent and satisfying customer experience at Kevin's Haircuts.


Today

Opening Hours

Monday -
Tuesday -
Wednesday -
Thursday -
Friday -
Saturday -
Sunday Closed

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