Katyah African Hair Braiding Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Best PlaceJuice Reviews
This place is a good place and the two sisters are so nice.They excellent braids styles on my head
My braids are super cute and I so appreciate Miriam and her sister for braiding my hair today. I sent a picture of what I wanted and I received exactly what I wanted/requested. I am pleased. Customer service was superb. I will definitely return for my hair braiding needs.
$180 for kinky twist PLUS they provided the hair. I am from up North(you bring your hair with you) There was only 2 Beautiful ladies, working on the day I visited.... It's a family oriented shop.... Please have patience with them... Guaranteed to love your new look... I traveled over 800 miles to visit this shop and I'm pleased
They messed my son's hair up. He came in to get his hair twisted. Each time he went , it looks like they did nothing to his hair. I took him somewhere else and they said his hair was so matted and tangled. These people don't know what they are doing. Do not come here they will mess your hair up!
I have been coming here for years. Everyone is always so nice and the atmosphere is always great too. My braids are always very well done and the styles are exactly as requested.
If I could give 0 stars I would. I came here to get my hair braided about 3 weeks ago. I wanted to support my people and usually, Africans are on point! Not this time! My hair looked 3 weeks old soon as she finished. They were not neat or crisp like braids are supposed to be when you first get them done. They were loose and not fresh at all! I paid the lady 180 dollars and the whole top of my head and side burns was filled up with black gel that I had to clean and wipe off. I been meaning to leave a review but didn’t because I’m busy and I usually never leave bad reviews but this was unacceptable. I called the following Monday when my coworker came in with an almost identical style from a different braiding shop and you could just tell the difference. Her hair was so much more neat and tight. I called these folks and text them asking for them to just redo the top. You think they answered?? Lol. H no! Just bad customer service! They didn’t answer my calls or text and never called back! They just want your money! They care nothing about quality! Everybody was telling me to go back but I just decided to take the loss! For 180 your hair should be done right! I was so disappointed. I’m leaving this review to hopefully help others dodge what I been though. Everybody was leaving that shop looking disappointed. How my hair look slept on, loose, no precise parts etc and I just got up out the chair. Save your hard earned money because these Africans can not braid, you can get somebody in the hood to do a better job I promise you. I been wearing hats everyday to work! For 180 I gotta wear a hat! Please take my advice and run from this shop!
They are the 1st people i met that braids my hair and it doesn't hurt.... I've been going 2 them for minute and I love them.... (very good people)
Went for a bob style , one lady started it then another took over, she stayed on the phone the whole time she was doing my hair. She also messed up the style and she also burned my real hair. She said my hair was too long for the style but not until after she had messed it up. And she still charged me the regular price. I ended up having to go to another shop to get it fixed. Stay away from this shop.
Quick Facts About Katyah African Hair Braiding
Strengths:
1. Excellent braiding styles: The comment mentions that the braids done at Katyah African Hair Braiding are of excellent quality. This showcases the skill and expertise of the braiders working at the salon.
2. Friendly and nice staff: Multiple comments highlight the pleasant nature of the staff, specifically mentioning the two sisters who work at the salon. This indicates good customer service and a welcoming atmosphere.
3. Attention to customer requests: One comment states that the braiders at Katyah African Hair Braiding were able to recreate the desired style based on a provided picture. This demonstrates their ability to listen to and fulfill customer requests accurately.
4. Affordable pricing: A customer mentions that they paid $180 for a hairstyle, including the cost of the hair provided by the salon. This price is considered reasonable, especially if the quality of the braids is high.
5. Attractive atmosphere: A comment suggests that the salon has a family-oriented and pleasant environment. This can make the customers feel comfortable and relaxed during their visit.
Weaknesses:
1. Inconsistent quality: One negative comment expresses dissatisfaction with the quality of the braids, stating that they appeared aged and messy immediately after being done. This indicates a lack of consistency in the braiding quality at the salon.
2. Lack of attention to detail: Another comment mentions that the braider used excessive black gel on the customer's hair and did not provide a neat or crisp finish. This showcases a possible lack of attention to detail and professionalism.
3. Poor customer service: A negative review criticizes the salon for not responding to the customer's request for a redo of the hairstyle. This demonstrates a lack of responsiveness and poor customer service from the salon.
4. Lack of expertise: A customer complains about their son's hair being poorly braided, with the braids not holding and later being discovered to be matted and tangled. This suggests that the salon may have braiders who lack the necessary skills and expertise to handle specific hair types or styles.
5. Use of mobile devices during service: A negative comment mentions that a braider at the salon was on the phone throughout the hair braiding process. This indicates a lack of professionalism and attentiveness towards the customer.
In conclusion, Katyah African Hair Braiding has strengths such as excellent braiding styles, friendly staff, attention to customer requests, affordable pricing, and an attractive atmosphere. However, they also have weaknesses in terms of inconsistent quality, lack of attention to detail, poor customer service, possible lack of expertise, and distractions during service.
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 09:00 AM - 08:00 PM |
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