Janna Parturi-Kampaamo Info
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Naiskampaaja oli kärsimätön ja hermostunut, ei ollut halukas kuunnella ehdotuksiani ja kysymyksiäni, vaan halusi ehdottomasti nähdä yhden kuvan, jonka mukaan tekee leikkauksen. jopa moitti, että sellainen pitää heti näyttää.En ollut tyytyväinen siihen, mitä teki ja kun sanoin, hermostui vielä enemmän, joten lähdin kesken. Sovittua pesua en saanut,pesu tehdän kuulemma leikkauksen jäljeen, koska sen on ihan samaa... hinnaksi laski 30e. Miesten leikkauksesta parempi kokemus täältä.
Amenities
Accessibility
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Wheelchair accessible entrance
Quick Facts About Janna Parturi-Kampaamo
Janna Parturi-Kampaamo place has both strengths and weaknesses, as highlighted in the comments provided. Starting with the strengths, it is mentioned that the quality of haircuts is good and that the salon has improved over the past couple of years. This suggests that the staff has developed their skills and can execute the requested styles well. Additionally, the salon staff are complimented for their ability to understand and speak Finnish, which is an advantage for customers who prefer to communicate in their native language. The friendly service provided by the skilled employees is also mentioned as a strength, indicating that customers feel welcome and comfortable during their visit.
On the other hand, there are some weaknesses that have been identified. One of the main criticisms is the impatience and irritability of a female hairdresser. The comment suggests that she was not willing to listen to the customer's suggestions and questions, insisting on seeing a specific photo as a reference for the haircut. This behavior can be seen as unprofessional, as customer satisfaction should be a priority. Furthermore, the customer's dissatisfaction with the result of the haircut and the hairdresser's increased frustration when the customer expressed their concerns highlight the lack of effective communication and problem-solving skills.
Another weakness mentioned is the failure to provide a wash as agreed upon. The customer was informed that the wash would be done after the haircut, but this did not occur. This miscommunication and failure to deliver a promised service can negatively impact the customer experience.
In terms of pricing, there is inconsistency mentioned in the comments. While some customers state that the prices are reasonable and have not changed, one customer complains about being charged a higher price without prior notice. This lack of transparency in pricing can lead to customer dissatisfaction and a sense of unfairness.
Furthermore, some customers express disappointment with the language skills and professionalism of the staff. It is mentioned that the staff's Finnish language skills are poor, creating difficulties in understanding the customer's desired haircut. This can lead to misunderstandings and unsatisfactory results. Additionally, one customer expressed dissatisfaction with the quality of the haircut, stating that it did not match the provided reference photo.
Lastly, there is a comment indicating inconsistency among the salon staff. While the commenter had previously been satisfied with the salon, they encountered an issue where the hairdresser did not follow the customer's instructions and cut off much more hair than requested. The hairdresser's lack of comprehension and their subsequent defense and dishonesty, as well as the lack of listening to customer feedback, are mentioned as negative experiences.
In conclusion, Janna Parturi-Kampaamo place has strengths in terms of improving the quality of haircuts, skilled and friendly staff, and the ability to understand and communicate in Finnish. However, there are weaknesses in terms of impatience and lack of willingness to listen to customer suggestions, inconsistencies in pricing and service delivery, poor language skills, and inconsistencies among staff members. These weaknesses can impact customer satisfaction and the overall experience at the salon.
Today
Opening Hours
| Thursday | 09:00 AM - 06:00 PM |
|---|---|
| Monday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
| Wednesday | 09:00 AM - 06:00 PM |
| Tuesday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
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