Jade Nails Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Best PlaceJuice Reviews
Very rude staff. Will not be going back. We wanted to try a new nail salon and were very disappointed. Upon arrival we were met with ugly looks and bad attitude. The two male workers didn’t even chat much.. The whole atmosphere was just uncomfortable and unwelcoming. We kinda had to figure everything out ourselves. My younger sister was getting a cute cow print design. We showed them in the beginning and they said they could do it. One of the men got started on my sisters nails before mine. A little later a women got started on my nails. By the time my nails were finished the man working on my sisters nails barley finished laying down the acrylic. Then proceeded to tell us they didn’t have time to do the cow print. Which was upsetting because we showed them at the start of our appointment and he said it was ok. Then he had the nerve to tell us we had to call and say we wanted a design and somehow made it seem like our fault. The next day after my appointment my very white nails started turning brown. I do not recommend coming here.
Was in Wenatchee for business, called them to see if they had time for fills, they were able to get me in same day and did a great job. I really appreciate them squeezing me in, but more importantly they did an amazing job and I will be back when back in Wenatchee. Thank you!
I went in with a friend and we both got pedicures and manicures with gel polish. The husband and wife that work there are so very nice and friendly. They held conversation and helped us make choices. Our nails turned out beautiful. I couldn't be happier with the experience and product!
What a great place! I’ve been coming here for awhile now and I’ve been to a lot of nail salons here in the valley. Stephanie and her husband are fabulous! I can’t wait for my next visit. Absolutely love this place. Everyone is really nice, they take their job seriously and create beautiful nail designs.
Went and got a full set of french tips today. Some of edges started to peel up in an hour and a half. I didn't even do anything but ride in a car. Definitely not going there again. Might have to pay to go somewhere else to get them fixed.
I decided to give this place a try for the first time yesterday, and I am so happy I did! I LOVE how my nails turned out and I will definitely be back when I'm due for a fill!! I treated my cousin to a pedicure and she also loved it! Stephanie and Allen were so nice!
I definitely recommend this place very nice atmosphere did awesome on my nails 10/10 recommended
Amazing! Took his time and paid attention to details so happy with how my nails turned out
Quick Facts About Jade Nails
Jade Nails Place has received both positive and negative feedback, indicating a mix of strengths and weaknesses. In order to provide a comprehensive analysis, these strengths and weaknesses will be discussed below.
One of the strengths of Jade Nails Place is their ability to accommodate customers on short notice. A customer mentioned that they were able to get a same-day appointment for fills, which indicates that the salon is flexible and responsive to customer needs. This shows good customer service and a willingness to go above and beyond to meet customer demands.
Another strength highlighted by customers is the friendly and welcoming atmosphere provided by the husband and wife team who run the salon. Multiple comments mention the owners being nice, friendly, and engaging in conversation with customers. This creates a positive and comfortable environment for customers to relax and enjoy their experience.
Customers appreciate the attention to detail and the quality of the services provided at Jade Nails Place. Several comments mention how happy they were with their nails and how they turned out beautifully. This indicates a high level of skill and professionalism from the nail technicians. Customers also mentioned the nice atmosphere of the salon, which contributes to the overall experience and satisfaction.
However, there are certain weaknesses that have been mentioned in the comments about Jade Nails Place. One common complaint is the rude behavior of the staff. A customer mentioned feeling unwelcome and uncomfortable due to the bad attitude and ugly looks received upon arrival. This negative experience can deter potential customers from returning to the salon.
Another complaint is the lack of communication and organization within the salon. One customer mentioned that they had to figure everything out themselves, which suggests a lack of clear instructions or guidance from the staff. Additionally, a customer mentioned a delayed service for a cow print design, and the staff blaming the customer for not calling to confirm the design. This lack of professionalism and accountability can frustrate customers and tarnish their overall experience.
There have also been complaints about the durability of the services provided. A customer mentioned that their french tips started to peel within a short timeframe, which indicates subpar quality in the application of the nail polish. This can be a major concern for customers who expect their nails to last for an extended period without any issues.
In summary, Jade Nails Place has certain strengths such as their ability to accommodate customers on short notice, the friendly and engaging atmosphere created by the owners, and the attention to detail and quality of their services. However, there are also weaknesses such as the rude behavior of the staff, the lack of communication and organization, and concerns about the durability of the services provided. These weaknesses can negatively impact the overall customer experience and may result in customers seeking alternative nail salons.
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Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
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