Holly Nails Info
Best PlaceJuice Reviews
Absolute robbery! Be great if this salon actually advertised pricing correctly! €45 advertised for spa pedicure and manicure combo. Yet when you go to pay its €38 for a pedicure on its own with a French polish ???? Staff are rude. Definitely won’t be returning! My advice go somewhere else
Amenities
Accessibility
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Wheelchair-accessible entrance
Quick Facts About Holly Nails
Holly Nails place has received both positive and negative feedback from customers, indicating a mix of strengths and weaknesses. In this analysis, we will explore the strengths and weaknesses of Holly Nails based on the comments provided.
Starting with the weaknesses, one customer complained about the pricing inconsistency at Holly Nails. The customer had seen an advertised price of €45 for a spa pedicure and manicure combo, but was charged €38 for a pedicure alone with a French polish. This suggests a lack of transparency and accurate pricing information, which can lead to customer dissatisfaction and a feeling of being deceived.
Another weakness mentioned by a customer was the use of illegal products during a nail extension treatment. This resulted in the customer having difficulty removing the nails and eventually having to file them down. This incident highlights the potential risk to customers' health and the use of substandard products at Holly Nails. This kind of negative experience can greatly damage the salon's reputation and deter potential customers from visiting.
The third weakness highlighted by a customer is the rude behavior of the staff. The customer mentioned feeling uncomfortable due to the staff members talking and shouting in a different language. This kind of behavior can create a hostile environment and make customers feel unwelcome or uncomfortable. It is essential for salon staff to maintain professionalism and ensure that all customers feel respected and valued.
Moving on to the strengths, one customer had a great appointment experience at Holly Nails. They were served immediately upon arrival and were given attention to detail during their shellac treatment. This positive feedback suggests that Holly Nails has competent technicians who are skilled in nail treatments and provide good customer service. This is a strength that can attract customers who value attention to detail and efficient service.
Another customer mentioned that their experience with Holly Nails was pleasant, with polite and attentive staff. The cleanliness of the salon was also praised. This indicates a commitment to maintaining good hygiene standards, which is essential for any nail salon. The friendly and attentive staff contribute to a positive customer experience, making customers feel comfortable and well taken care of. These factors can contribute to customer loyalty and positive word-of-mouth recommendations.
Lastly, one customer had an amazing experience at Holly Nails and gave the salon a perfect rating. They specifically mentioned the cleanliness, friendly staff, and expressed their intention to recommend and revisit the salon. This positive feedback reinforces the strengths mentioned earlier, highlighting the cleanliness standards and the friendliness of the staff. Customer satisfaction and positive reviews are crucial for the success of any business, and Holly Nails seems to have achieved this with at least one customer.
In conclusion, based on the comments provided, Holly Nails has a mix of strengths and weaknesses. The weaknesses include inconsistent pricing, the use of illegal products, and rude staff. On the other hand, the strengths include skilled technicians, attention to detail, a pleasant and clean environment, and friendly and attentive staff. It is important for Holly Nails to address the weaknesses mentioned in order to improve customer satisfaction and maintain a positive reputation in the industry.
Today
Opening Hours
| Monday | 11:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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