Hair Depot Info
- 4026 Market St, Youngstown, OH 44512 United States of America
- +1 330-788-7656
- [email protected]
- +1 330-788-7656
- +1 330-788-7656
Best PlaceJuice Reviews
Hair Depot is my best beauty store for a long time. Customer service is 100% good they made me feel important waiting on me showing me products. Specially I recommend Ebin stuff to all my friends to buy here. Thank you Hair Depot????.
Amenities
Service options
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In-store shopping
Health & safety
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Safety dividers at checkout
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Quick Facts About Hair Depot
Hair Depot, based on the comments provided, has both strengths and weaknesses that can be identified.
One of the strengths mentioned is the customer service provided by the staff at Hair Depot. One comment praises their excellent customer service, stating that they were made to feel important and that the staff took the time to show them products. This suggests that the employees at Hair Depot are attentive, knowledgeable, and helpful, creating a positive shopping experience for customers.
Another strength highlighted is the wide range of products available at Hair Depot. One customer was impressed by the variety of items they found during their first visit and expresses their intention to return. This indicates that the store offers a diverse selection, catering to different beauty needs and preferences.
However, there are also several weaknesses that are worth noting. One recurring issue is the perception that employees at Hair Depot engage in racial profiling. Multiple comments mention feeling followed around the store or accused of stealing without sufficient evidence. These experiences are both unsettling and offensive, suggesting a lack of professionalism and discriminatory practices within the business.
Additionally, there have been complaints about the store's return policy and customer support. One customer recounts purchasing extensions that did not meet their specified requirements. When they tried to return the item, they were refused due to COVID-19 restrictions and faced dismissive and unhelpful responses. This lack of accountability and willingness to assist customers in resolving issues raises concerns about the store's commitment to customer satisfaction.
Another complaint relates to the pricing of products at Hair Depot. One customer mentioned purchasing a hair dryer that malfunctioned shortly after use. Despite attempting to return it within a short timeframe, they were met with resistance and a refusal to honor the store's advertised policies. Additionally, the customer discovered that the same item was significantly cheaper on an online marketplace. This suggests that Hair Depot may have inflated prices compared to competitors, putting customers at a disadvantage.
In summary, Hair Depot has strengths in terms of their customer service and product selection. However, there are notable weaknesses, including reports of racial profiling, poor customer support, and pricing discrepancies. These issues raise concerns about the overall shopping experience and may deter potential customers from choosing Hair Depot as their beauty store of choice.
Place Pictures
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 08:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
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