Grafton Hair Info
Best PlaceJuice Reviews
I can't praise the staff here more. Nothing was too much hassle for them, I wanted a colour change and stephen took every measure possible to give me the best results. First time in years that I have walked out of a hairdressers feeling happy. I have found my new salon ????
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible restroom
Payments
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NFC mobile payments
Amenities
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Restroom
Quick Facts About Grafton Hair
Grafton Hair Place has received several positive comments, highlighting their strengths and also a few negative comments that indicate their weaknesses. Below is an analysis of these comments to provide a comprehensive understanding of the strengths and weaknesses of Grafton Hair Place.
Strengths:
1. Excellent customer service: The staff at Grafton Hair Place is highly praised for their helpfulness and attentiveness to their clients. They are willing to go above and beyond to ensure customer satisfaction.
2. Skilled and experienced staff: Several comments mention the expertise of the staff members. They have experience in various haircuts, styles, and services for both men and women. This indicates that the salon has a team of professionals who are knowledgeable and competent in their work.
3. Good hairstyling results: Many clients express their satisfaction with the results of their haircuts, colors, and styling at Grafton Hair Place. This suggests that the salon is capable of delivering high-quality hairstyling services.
4. Reasonable pricing: One comment mentions that Grafton Hair Place is reasonably priced. This can be seen as a strength, as it indicates that the salon offers value for money and is accessible to a wide range of customers.
5. Positive recommendation: Several comments mention that the clients highly recommend Grafton Hair Place. This word-of-mouth recommendation serves as a strength for the salon, as it indicates that satisfied customers are willing to endorse their services.
Weaknesses:
1. Inconsistency in service quality: One comment mentions a negative experience with wedding nails, stating that they looked sloppy and started peeling off after a few days. This indicates a possible inconsistency in service quality, with some services falling short of expectations.
2. Negative attitude: One comment mentions a negative experience where the client had to wait for 40 minutes and received a half-hearted apology from the staff. This suggests that the salon may have a blasé attitude towards customer service, which can be perceived as a weakness.
3. Lack of cleanliness: The comment regarding the makeup application mentions that the room was not clean. This raises concerns about the salon's hygiene standards, which can be perceived as a weakness in maintaining a clean and sanitary environment for clients.
Overall, Grafton Hair Place has several strengths, including excellent customer service, skilled staff, good hairstyling results, reasonable pricing, and positive customer recommendations. However, the comments also indicate weaknesses such as inconsistency in service quality, a negative attitude towards customer service, and concerns about cleanliness. These weaknesses should be addressed by the salon to ensure consistent quality and a positive customer experience.
Place Pictures
Today
Opening Hours
| Thursday | 09:00 AM - 07:00 PM |
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| Monday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
| Wednesday | 09:00 AM - 06:00 PM |
| Tuesday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
How to go there
Location
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